Account Manager Liaison
Alphabe Insight Inc Open At a glance
Manager-level Account Management role at Alphabe Insight Inc. Birmingham · full-time · $60,000–$65,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- You'll serve as clients' main link to internal departments
- You'll track account activity and keep client goals on course
- You'll coordinate tailored solutions and help resolve account issues
- You'll lead client meetings, share updates, and present account reports
- You'll spot expansion opportunities and keep CRM records current
What you bring
- You bring a proactive, detail-focused approach to account work
- You communicate professionally when handling client concerns and cross-team updates
- You work effectively in a fast-moving environment and care about client service
Who this fits
You’ll suit this role if you enjoy managing client relationships, coordinating across teams, and keeping account work organized in a fast-paced setting. The position is full-time and based onsite in Birmingham.
From the employer
At Messa Sync, we believe in creating seamless connections between people, ideas, and experiences. As a dynamic force in the event planning and engagement industry, we specialize in delivering impactful corporate and community events that foster collaboration and inspire growth. Our Birmingham-based team thrives on precision, innovation, and adaptability—bringing each client’s vision to life through expert coordination, meticulous planning, and unmatched dedication.
Job Description
Messa Sync is seeking a proactive and detail-oriented Account Manager Liaison to serve as the bridge between our clients and internal teams. The ideal candidate will manage client relationships, oversee account activity, and ensure seamless communication across departments. This role is perfect for someone who thrives in a fast-paced environment, excels in client service, and is passionate about delivering exceptional outcomes.
Responsibilities
Act as the primary point of contact between clients and internal departments.
Monitor and manage client accounts to ensure expectations and objectives are met.
Coordinate with internal teams to develop customized solutions and resolve issues.
Prepare and present reports on account status, performance, and milestones.
Facilitate regular meetings, updates, and communication with clients.
Address client concerns promptly and professionally.
Identify growth opportunities within existing accounts.
Maintain accurate documentation and CRM updates.
Benefits
Competitive salary: $60,000 – $65,000 per year
Opportunities for professional growth and advancement
Collaborative and supportive work environment
Skill development and training programs
Paid time off and holidays
Health and wellness initiatives
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