Client Account Manager - Water
At a glance
Manager-level Account Management role at Adler & Allan. Remote, United Kingdom · full-time · no salary stated · we estimate £42,500–£79,000 across the United Kingdom.
Adler & Allan has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Grow your assigned accounts against revenue and margin goals by building account plans and finding opportunities and risks
- Keep a reliable sales pipeline and forecast, then lead client reviews and track follow-up actions
- Serve as the day-to-day commercial contact, handling renewals, contract changes, pricing and negotiations
- Work with operations to maintain service standards and contract compliance, while resolving billing issues and aged debt
- Share account insight with sector planning and help prepare tenders and proposals
What you bring
- You have worked in account management or another client-facing commercial role in B2B services
- You bring experience in environmental services, consultancy or engineering
- You understand pricing and contract basics and can turn customer needs into commercial opportunities
- You can use CRM systems and Microsoft Office, hold a clean UK driving licence and have UK work authorization
- You must be willing to complete a criminal record check
Who this fits
This suits a commercially focused account manager who is confident with customer stakeholders and can coordinate across operational teams. The role is field and home-based, with nationwide travel required.
From the employer
Full‑time Field & Home‑based Nationwide Travel Required
Adler & Allan is expanding, and we’re looking for a proactive Client Account Manager to take ownership of a portfolio of key strategic accounts. If you’re commercially minded, customer‑focused and thrive on building long‑term relationships, this role offers the chance to directly influence sector growth and shape the future of our client partnerships.
About the role
You’ll be responsible for driving growth within a defined set of key accounts—developing tailored account plans, identifying new opportunities, and ensuring every client receives exceptional service. Working closely with Sector Managers, Regional Account Managers and Operational Teams, you’ll bring together commercial insight and operational delivery to strengthen relationships and expand our footprint across each account.
This is a hands‑on, strategic role where you’ll act as the primary day‑to‑day commercial contact, lead customer review meetings, support renewals and negotiations, and ensure accurate forecasting and pipeline management.
What you’ll be doing
- Managing a portfolio of key accounts to achieve revenue, margin and growth targets
- Developing account plans aligned to sector strategy and identifying opportunities and risks
- Building strong relationships with customer stakeholders across multiple functions
- Acting as the main commercial contact for allocated clients
- Creating and maintaining a healthy pipeline with accurate forecasting
- Leading regular customer review meetings and ensuring agreed actions are delivered
- Working with operational teams to ensure service quality and contract compliance
- Supporting renewals, variations and commercial negotiations
- Ensuring pricing accuracy, commercial compliance and correct invoicing
- Managing aged debt and resolving billing queries
- Feeding account insights into sector development plans
- Contributing to tender responses and proposals
- Work & contract winning
What you’ll bring
- Experience in account management or client‑facing commercial roles in B2B services
- Experience in Environmental Consultancy/Services/Engineering
- Strong relationship‑building and communication skills
- Ability to identify opportunities and translate customer needs into solutions
- Solid commercial understanding, including pricing and contract fundamentals
- Excellent planning and organisational skills
- A proactive, solutions‑driven mindset with strong ownership and accountability
- Ability to collaborate effectively across teams
- Confident communicator comfortable engaging with stakeholders at all levels
- Proficiency with CRM systems and Microsoft Office
- Clean UK driving licence and Right to Work in the UK
- Willingness to undergo a Criminal Record Check
Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.
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