Marketing Operations Specialist – MLR
Mid-level Marketing Operations role at Alkermes. Waltham · full-time · $80,000–$90,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- You’ll run CCC submissions for assigned brands, checking completeness, accuracy, and questions before review
- You’ll schedule and lead CCC meetings, set priorities, and record reviewer comments clearly
- You’ll track approval-queue items, coordinate final Regulatory sign-off, and support audits or legal matters
- You’ll maintain content records, reassign work, run reports, and update document details in Veeva Vault
- You’ll guide stakeholders through CCC, improve SOP adherence, and support metrics, training, and projects
What you bring
- You have a bachelor’s degree and at least four years of professional experience
- You bring marketing operations or creative-agency experience, preferably in a regulated field
- You have Veeva Vault experience and strong project-management skills
- You communicate clearly, protect data accuracy, and work across functions and organizational levels
Who this fits
You’ll suit this role if you’re comfortable coordinating regulated content reviews, facilitating meetings, and keeping multiple stakeholders aligned. The position is based in Waltham and follows a hybrid schedule, with 60% in the office and 40% from home.
From the employer
Reporting to the Senior Manager of Marketing Operations for promotional review, the Specialist will be responsible for managing the Medical/Legal/Regulatory (MLR) review process. This person will be the primary point of contact for all stakeholders, including project owners, agency representatives, and reviewers. Responsibilities include planning, prioritization, and meeting facilitation for the copy review process, which is called CCC at Alkermes, and ensuring compliance and process adherence of all committee stakeholders.
Alkermes has adopted a hybrid working environment to support and meet the needs of employees and this role will operate in a flexible environment with 60% of time in the office and 40% from home.
Key Responsibilities:
Manages CCC submission processes for assigned brand(s), including reviewing submissions for completeness and accuracy, circulating materials for review, and answering any questions related to the process
Schedules and facilitates CCC team meetings, ensuring that materials are prioritized appropriately and comments are captured clearly and accurately
Monitors and manages materials in the approval queue to ensure they are moving efficiently through the system
Coordinates final approvals with Regulatory department and assists with audits or other legal issues as needed
Maintains content records including re-assigning tasks, running reports, and updating document properties
Drives adherence with SOPs to improve CCC coordination and streamline processes
Guides stakeholders through the CCC lifecycle, providing continuous education to internal and external partners on processes and the document review system, Veeva Vault
Works with manager to run metrics and present to cross-functional teams
Assists with creation of and/or updates to process documentation and training materials
Supports management, maintenance, and improvements to Veeva Vault functionality and training documentation
Provides project management support as needed for department or cross-functional team
Education and Experience:
Bachelor’s degree required
4+ years of professional experience required
Preferred Skills Knowledge Qualifications:
Marketing operations or creative agency experience
Experience in a regulated industry (Pharmaceuticals, Finance, Medical Device, etc.)
Veeva Vault experience
Excellent project management skills including proactivity, planning, prioritization, meeting management, and the ability to meet deadlines
Strong attention to detail and focus on data accuracy
Problem solving skills, including the ability to interpret information, draw conclusions, and make recommendations
Excellent written and verbal communication skills
Proficient with Microsoft Office applications including Excel, PowerPoint, and Word
Ability to work with individuals in different functional areas and at different levels in the organization
The annual base salary for this position ranges from $80k to $90k. In addition, this position is eligible for an annual performance pay bonus. Exact compensation may vary based on skills, training, knowledge, and experience. Alkermes offers a competitive benefits package. Additional details can be found on our careers website: www.alkermes.com/careers#working-here
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