Account Manager
At a glance
Mid-level Account Management role at Al-Watania Information Systems. Riyadh · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build lasting relationships with key clients while serving as their main contact and protecting satisfaction
- Find expansion opportunities by cross-selling and up-selling cloud solutions within existing accounts
- Turn customer business and technical needs into proposals with Cloud Architects, Presales, Delivery, and Technical teams
- Lead opportunities from discovery through negotiation, closing, and transfer to delivery
- Keep pipeline and CRM records current, forecast sales accurately, and resolve customer issues with internal teams
What you bring
- A bachelor’s degree in business, information technology, computer science, or a related discipline
- Three to five years in account management, IT sales, cloud sales, or technology solutions
- A record of handling B2B technology accounts and growing client relationships
- Working knowledge of cloud services, with experience selling IT, cloud, managed, or digital transformation solutions
- Strong negotiation, presentation, communication, CRM, and pipeline-management skills, plus spoken and written English
Who this fits
This role suits someone who can sell cloud and technology solutions while working comfortably with both commercial and technical stakeholders. You’ll be based onsite in Riyadh and are expected to deliver sales, revenue, and retention targets.
From the employer
Manage and develop strong, long-term relationships with key clients.
Act as the primary point of contact for assigned accounts and ensure high levels of customer satisfaction.
Identify new business opportunities and expand existing accounts through cross-selling and up-selling cloud solutions.
Understand customers’ business and technical requirements and translate them into suitable cloud solutions.
Work closely with Cloud Architects, Presales, Delivery, and Technical teams to develop appropriate solutions and proposals.
Prepare and deliver commercial proposals, presentations, and solution offerings to customers.
Manage the complete sales cycle from opportunity identification through negotiation, closing, and handover to delivery.
Develop and maintain a healthy sales pipeline and provide accurate sales forecasts.
Conduct regular account reviews and identify opportunities for improving customer engagement and revenue.
Negotiate contracts, pricing, and commercial terms within company guidelines.
Monitor market trends, competitors, and emerging cloud technologies to identify new business opportunities.
Maintain accurate customer and opportunity information in the CRM system.
Coordinate with internal teams to ensure smooth implementation and delivery of sold solutions.
Follow up on customer issues and coordinate with relevant teams to ensure timely resolution.
Achieve assigned sales, revenue, and customer retention targets.
Requirements
Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.
3–5 years of experience in Account Management, IT Sales, Cloud Sales, or Technology Solutions.
Proven experience managing B2B technology accounts and developing client relationships.
Good understanding of cloud computing concepts and services.
Experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud is preferred.
Experience in selling IT services, cloud solutions, managed services, or digital transformation solutions.
Strong commercial and negotiation skills.
Experience managing sales pipelines and using CRM systems.
Strong communication, presentation, and relationship-building skills.
Ability to work effectively with both technical and business stakeholders.
Good command of English, written and spoken.
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