Inbound Sales Representative, SME & Growth (Mandarin & Cantonese Speaking)
At a glance
Mid-level Sales Development role at Airwallex. HK - Hong Kong SAR · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Question prospects to uncover needs, assess fit, and decide which opportunities merit further attention
- Move qualified buyers through early funnel stages by securing product demonstration bookings
- Run outreach plays across cold calls, email, chat, and social media touchpoints
- Explain product value after connecting the offering to each prospect’s needs
- Work through lead lists, keep CRM records current, meet SLAs, and contribute to weekly reporting
What you bring
- A record of strong performance or previous success in an SDR-type position
- Fluent English, Cantonese, and Mandarin communication across written and spoken work
- Strong verbal and written communication, with confidence building connections with people
- Self-directed, resilient, process-oriented work habits suited to changing conditions
- Clear interest in technology and/or financial services
Who this fits
You’ll suit this role if you are a persistent, improvement-focused salesperson who can work independently while building strong colleague relationships. The position is based onsite in Hong Kong and requires English, Cantonese, and Mandarin fluency. It fits someone comfortable with early-funnel sales, structured procedures, CRM upkeep, and testing outreach approaches.
From the employer
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.
About the team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
What you’ll do
We're currently looking for an Inbound Sales Representative in our team. You will drive Airwallex's future growth engine to develop leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities. Finally, you enjoy building – you like to actively participate in the prospecting and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
This role is based in Hong Kong.
Responsibilities:
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
Move qualified leads through the buyer journey with the goal of booking product demonstrations
Execute ‘plays’ or designed touch points in a customer journey through cold calls, emails, chat and social media
Present product information to customers once you have identified their needs
Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
Inform and recommend outreach strategies and best practices by testing various touch points
Who you are
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Strong motivator and self starter who is able to operate in a hyper growth environment
Natural communicator who loves connecting to people
Ambitious to make an impact and have a constant desire to improve yourself
Demonstrate resilience to adapt to changing market conditions and maintain consistent sales performance
Process driven - You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
A team player - You are a natural at building relationships with your colleagues but can work independently at ease
Track record of top performance or prior success in an SDR-related role
Superior verbal and written communication skills
Fluency in English, Cantonese and Mandarin is required
Strong interest in technology and/or financial services
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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