Account Executive, Outbound, SME & Growth,
At a glance
Mid-level Account Executive role at Airwallex. Shanghai · full-time.
Pay not stated Account Executive salary
growthroles summary, based on the employer's posting.
What you'll do
- Find and sign cross-border customers through direct outreach, referrals, events and business partnerships, while meeting revenue goals
- Track payment challenges in advertising, entertainment, travel booking and online education, then work with product teams on tailored solutions
- Guide customers from account registration and KYC through launch and ongoing transactions so they use the service consistently
- Check transaction activity for compliance concerns and signs that customer activity is reasonable and genuine
- Build customer relationships, identify further transaction opportunities and develop new partnership models
What you bring
- A bachelor’s degree or higher
- At least three years in sales
- Strong customer communication and relationship-building skills, with the ability to develop and maintain client opportunities
- Self-motivation, a results-focused approach and sound judgment under pressure
Who this fits
This mid-level sales role suits someone who can prospect independently, build customer relationships and carry responsibility for revenue outcomes. Experience in cross-border payments, e-commerce or related service fields is preferred.
From the employer
About Airwallex
Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
工作职责：
1. 负责拓展并签约跨境客户，通过多种获客方式（直客、转介绍、展会、商务渠道合作等）寻找潜在客户，达成营收目标；
3. 关注以下垂直化行业动态：广告及相关泛娱乐、OTA、在线教育等。熟悉每个以上细分行业的支付痛点，并能在准确搜集行业产品需求后，与公司内部产品团队进行有效的沟通，积极形成更为完善、有针对性的行业综合解决方案，提升客户体验，增强客户粘性；
4.推动客户从注册、KYC、上线到持续交易的全流程，确保客户稳定使用；
5.关注客户交易合规性，具备基本的风险识别意识，能在销售过程中把控交易合理性与真实性；
6.持续维护客户关系，洞察客户潜在交易机会，提升客户生命周期价值；
7. 保持对行业相关领域内各类信息的敏感和追踪，及时反馈并建议，探索并推广新的商业合作模式，为公司业务带来可持续发展。
任职要求：
1. 大学本科及以上学历；
2. 三年以上销售工作经验，有跨境支付、跨境电商、独立站服务商、ERP、海外广告代理等相关行业经验者优先；
3. 有极强的自我驱动力，以结果为导向，对结果负责；
4. 具备优秀的客户沟通能力，能够与客户建立良好的合作关系；
5. 优秀的学习能力和沟通能力，思维敏捷、有良好的应变能力和承压能力；
6. 具有敏锐的市场洞察力和准确的分析能力，能够有效开发并维护客户资源。
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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