Senior Analyst / Analyst, Infrastructure & Cloud Services, Network & Communication

AirBorneo Open · verified Sep 10, 2026

Malaysia Full-time Senior Communications

Senior Communications role at AirBorneo. Malaysia · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Administer hybrid Windows and Linux servers, virtual machines, AWS and Azure resources, and network infrastructure
Monitor environments, tune performance, locate bottlenecks, and improve memory, compute, bandwidth, and pipeline efficiency
Configure and troubleshoot switches, routers, firewalls, Wi-Fi access points, and equipment at regional offices and airports
Run patching, backup checks, storage administration, disaster recovery exercises, and infrastructure support activities
Track cloud and network spending, prepare variance reports, right-size resources, and manage incidents and support tickets

What you bring

A bachelor’s degree in information technology, computer science, or engineering
Three to five years managing networks, systems, and cloud environments
Working knowledge of TCP/IP, VLANs, VPNs, routing protocols, and Active Directory
Hands-on AWS or Azure administration with experience in monitoring, troubleshooting, tuning, and cost governance
Strong analytical and communication skills, plus familiarity with IT governance, FinOps practices, and aviation data security

Who this fits

You’ll suit a hands-on infrastructure professional who can manage hybrid servers, cloud resources, network hardware, monitoring, and cost controls together. The role is based in Malaysia, though the listing does not provide a specific city or timezone. You can approve routine operational changes and scaling within budget limits, while major architecture or security-policy changes require managerial approval.

From the employer

A. ACCOUNTABILITIES

To architect, administer, and optimise AirBorneo’s hybrid network, server, and cloud infrastructure ecosystems for maximum uptime, high-speed performance, and strict cost efficiency.
To provide dedicated technical administration, rigorous environment monitoring, and comprehensive resource optimization ensuring that both cloud consumption and network utilization are tightly controlled to deliver faster data pipelines at a lower operational cost.
Directly supports departmental and company-wide goals by preventing infrastructure bottlenecks, maximizing system efficiency, and driving down total cost of ownership (TCO) across cloud and network investments.

B. RESPONSIBILITIES

High-performance, low-latency network routing; optimized, cost-effective cloud and on-premise environments; well-managed memory and compute resources; streamlined pipeline workflows; and verified disaster recovery backup operations.
Cloud and network cost-optimization initiatives, infrastructure tuning projects, deployment of network equipment at regional offices/airports, routine patch deployments, and capacity-planning reports.
High infrastructure uptime targets, reduction in cloud and network operational expenditures (cost per usage), improved throughput/pipeline speeds, and timely resolution of L2/L3 support tickets.
The incumbent is responsible for administering Windows and Linux servers, virtual machines, and cloud instances (AWS/Azure) while actively managing memory resources and tracking consumption-based costs to eliminate financial and computational waste; performing continuous environment monitoring, performance tuning, and bottleneck identification to accelerate data and operational pipelines; configuring and troubleshooting network switches, routers, firewalls, and Wi-Fi access points; and managing enterprise storage arrays (SAN/NAS) alongside executing routine backup operations and infrastructure patches.
Incident and problem management, infrastructure patch cycles, continuous cost-monitoring workflows, and performance optimization reviews.
Tracking resource utilization dashboards, generating cost-variance reports for cloud/network spend, conducting vulnerability assessments, and coordinating with technical teams on disaster recovery drills.

C. ACCOUNTABILITIES

End-to-end management of hybrid server environments, cloud resource footprints, network routing/switching hardware, environment monitoring tools, and the continuous financial and resource cost-control framework for cloud and comms.
Leaner, faster infrastructure pipelines achieved through proactive optimization, combined with minimized financial waste across cloud consumption and network bandwidth.
Right-sizing recommendations for cloud instances and memory resources, network routing efficiency adjustments, and decisions impacting infrastructure spend versus performance trade-offs.

D. AUTHORITY

Execution of performance tuning strategies, right-sizing of underutilized cloud instances or memory allocations, implementation of cost-saving network routing changes, and standard maintenance schedules.
Approval of routine operational change tickets, resource scaling actions within approved budget guardrails, and tactical system access requests.
Direct oversight and stewardship of cloud resource consumption quotas, network bandwidth usage parameters, server memory allocations, and hardware/virtual assets.
Major infrastructure overhauls exceeding predefined cost thresholds, architectural redesigns affecting core business applications, and unpredicted spikes in cloud or network expenditures.

E. DELEGATION OF DUTIES

Designated peer Analyst / Senior Analyst within the Infra & Cloud Services team, or as assigned by the Manager/Lead.
Daily environment health monitoring, routine performance tracking, backup execution checks, and handling tier-1/tier-2 support tickets.
Planned leave (annual/medical), training attendance, or emergency absence.
Cannot approve permanent architecture changes, modify core cloud cost guardrails, or alter high-level network firewall and security routing policies without managerial sign-off.

F. MINIMUM QUALIFICATIONS

Bachelor’s degree in Information Technology, Computer Science, or Engineering.
None strictly mandatory at entry; relevant professional certifications are a strong advantage.
3 to 5 years of hands-on experience in network administration, systems engineering, and cloud environment management.
Candidates must possess a solid working knowledge of TCP/IP, VLANs, VPNs, routing protocols, and Active Directory, combined with proven experience administering cloud platforms (Azure/AWS) alongside a strong focus on resource optimization, cost governance, and advanced capability in monitoring, troubleshooting, and tuning memory, compute, and network environments to enhance pipeline speed and efficiency.
Strong analytical mindset for financial and technical data correlation, proactive attitude toward cost reduction and performance tuning, and effective communication skills.
Familiarity with enterprise IT governance frameworks, cost-management best practices (e.g., FinOps principles), and aviation data security standards.