Inside Sales Representative – SSD Aftermarket

Agilent Open · verified Oct 10, 2026

Remote DE-Location Full-time Mid-level Account Executive

At a glance

Mid-level Account Executive role at Agilent. Remote, United States · full-time.

Pay not stated

RoleAccount Executive

SeniorityMid-level

LocationDE-Location

WorkplaceRemote

EmploymentFull-time

PostedOct 8, 2026 · 2d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Sell service offerings to new and current customers through phone, email and other digital channels
Build and qualify sales opportunities, maintain a reliable pipeline and forecast, and pursue add-on sales
Run service contract renewals, preparing quotes and contacting customers before agreements expire
Negotiate renewals within pricing guidelines, reduce cancellations and look for ways to broaden service coverage
Work with account managers, field service and contract administration to grow territory sales

What you bring

A bachelor's degree or equivalent practical experience
At least two years in inside sales or a related sales role
You can meet or exceed sales goals and communicate, serve customers and negotiate effectively

Who this fits

This remote, full-time role suits a mid-level inside seller who can balance new service sales with contract retention. You’ll work with internal sales and service teams, and travel occasionally. It is sales-incentive eligible.

From the employer

Job Description

Agilent is looking for a motivated Inside Sales Representative to join our Service & Support Division (SSD) team. In this role, you will sell Agilent's service solutions to customers through phone, email, and other digital channels.
You will focus on both growing service sales and managing service contract renewals within your assigned territory. Working closely with Account Managers, Field Service teams, and Contract Administration, you will help customers maintain their instruments while driving business growth.

Key Responsibilities

Service Sales

Sell Agilent's CrossLab service offerings to new and existing customers.
Identify, qualify, and develop sales opportunities.
Manage your sales pipeline and provide accurate forecasts.
Identify upsell and cross-sell opportunities.
Convert time-and-material customers into service contract customers.
Partner with internal teams to grow territory revenue.

Contract Renewals

Own the full service contract renewal process.
Manage upcoming renewals and engage customers before contracts expire.
Prepare and update renewal quotes.
Help retain customers and minimize contract cancellations.
Identify opportunities to expand service coverage during the renewal process.
Negotiate renewals while maintaining pricing guidelines.
Track and report renewal performance and sales opportunities.

Qualifications

Minimum Requirements

Bachelor's degree or equivalent experience.
2+ years of inside sales or related sales experience.
Experience with service contracts, renewals, or aftermarket sales is preferred.
Strong communication, customer service, and negotiation skills.
Experience using CRM tools such as Salesforce.
Proven ability to meet or exceed sales goals.

What Success Looks Like

Achieving sales and renewal targets.
Growing service contract revenue.
Maintaining high customer retention rates.
Building strong customer relationships.
Managing an accurate sales pipeline and forecast.
Delivering a positive customer experience.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 15, 2026 or until the job is no longer posted. It is sales incentive eligible.

The full-time equivalent pay range for this position is $29.35 - $48.92/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Sales