Transition Onboarding Consultant
At a glance
Mid-level Customer Success role at Advisor. Atlanta · full-time · $60,000–$70,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Build transition plans for incoming financial professionals, then coordinate the work needed to carry them through
- Keep new professionals updated through regular check-ins and guide them through the onboarding process
- Track asset transfers, provide hands-on help, and resolve transfer paperwork issues
- Represent transitioning professionals across internal teams, escalating blockers and pressing for timely answers
- Coordinate projects that involve multiple departments, financial professionals and outside service providers
What you bring
- At least one year in financial services, ideally in brokerage or wealth management
- Knowledge of securities and retirement plans, plus confidence working across departments to meet client expectations
- Strong written and spoken communication, close attention to detail, and the ability to juggle shifting priorities
- Proficiency with Microsoft Office applications
- A high school diploma or GED plus substantial practical experience; a bachelor’s degree is preferred
Who this fits
This mid-level role suits someone comfortable managing several onboarding transitions at once and working across teams. You’ll split your work between home and the office, with travel reaching up to a quarter of your time.
From the employer
Current Employees and Contractors Apply Here
Osaic Careers
Transitions Opportunity in Financial Services
Transition Consultant
Location(s):
Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339
La Vista:12325 Port Grace Blvd, La Vista, NE 68128
Oakdale: 7755 3rd St. N, Oakdale, MN 55128
Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255
St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702
Osaic has returned to a hybrid work schedule, so we are seeking candidates prepared to work a split schedule between home and the office.
Role Type: Full time. Travel up to 25% of the time.
Salary: $60,000 - $70,000 per year + annual bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education.
Our competitive salaries are just one component of Osaic’s total compensation package. Additional benefits include: health, vision, dental insurance, 401k, vacation and sick time, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: https://careers.osaic.com/Creative/Benefits
Summary:
We are looking for driven and motivated individuals to join our Transitions Team.
This Senior Transition Consultant is responsible for managing all aspects of a new Financial Professional’s transition to Osaic. This person will work closely with the Business Development team and other key areas to build strong relationships with new Financial Professionals, present the value proposition of our transition process, and communicate regularly regarding the status of current transitions.
This person needs to have a thorough understanding of the transition process and provide the appropriate guidance and training along the way to ensure a seamless onboarding experience for the Financial Professionals. The primary objective is to expedite the transfer of the Financial Professional’s book of business.
In addition to having some transition experience, it’s critical to be a subject matter expert on asset movement, demonstrate a high level of technical knowledge, be detailed oriented, and have exceptional communication skills. We are looking for self-starters who are quick learners, resourceful, and results oriented in a faced-paced and collaborative environment. The person must have the ability to organize, prioritize, and handle multiple projects simultaneously.
Responsibilities:
Prepares and executes transition plans for new Financial Professionals
Manages regular touchpoints with transitioning Financial Professional to instill confidence in the onboarding process and ensure excellent communication occurs.
Closely monitors the asset transfers for the financial professionals by providing hands-on support and monitoring/resolving any NIGOs.
Acts as an advocate for the transitioning Financial Professionals with any other areas across the organization to push for resolution, escalation of issues, and responsiveness to any questions.
Manages cross-organizational projects. Must be able to build effective business relationships with internal departments, financial professionals and external service providers.
Education Requirements:
Bachelor’s Degree Preferred, H.S. Diploma or GED certificate + Significant Practical Experience will be considered.
Basic Requirements:
1 + years of Financial Services Industry experience preferably in broker-dealer or wealth management space
Knowledge of the securities industry and retirement plan industry.
Ability to work well cross-departmentally to ensure client expectations are met.
Experience and comfort with a high-volume setting with competing demands, multiple priorities, and fast-paced environment.
Strong written and oral communication skills
Detail oriented.
Ability to organize, prioritize and re-prioritize, adapt in a changing environment, and handle multiple projects simultaneously.
Must be proficient in MS Office applications.
Preferred Requirements:
Industry Licenses such as SIE, series 6, 7, 65, 66, or 24/26 licenses
At least two years of experience in a transition assistance or similar role client service or relationship management role
Current Employees and Contractors Apply Here
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