Partner Success Executive (Strategic/Send Partners)
Lahore Full-time Mid-level Channel & Partnerships
At a glance
Mid-level Channel & Partnerships role at ACE Money Transfer. Lahore · full-time.
Pay not stated
RoleChannel & Partnerships
SeniorityMid-level
LocationLahore
EmploymentFull-time
PostedSep 15, 2026 · 3w ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Serve as the day-to-day contact for assigned strategic and payout partners
- Track partner results against service commitments and act when performance falls short
- Bring Operations, Compliance, Product, and Finance together to clear escalations
- Assess corridor health, launch feasibility, and results to uncover growth opportunities
- Produce management updates covering partnership results, risks, and improvement opportunities
What you bring
- A bachelor’s degree in business, finance, economics, or a related discipline
- Hands-on understanding of remittance services, financial partnerships, and sending-side networks
- Strong analysis skills for feasibility work, corridor reviews, and evidence-based recommendations
- Clear written and spoken communication for partner discussions and internal coordination
- Ability to balance several partnerships and competing priorities at once
Who this fits
You’ll suit a mid-level partnerships operator who can manage strategic and payout relationships while coordinating resolution across internal teams. The role is based in Lahore, Pakistan and centers on remittance corridors, compliance, service commitments, and operational improvement.
From the employer
About Us:
ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.
The Partner Success Executive will be responsible for managing and nurturing relationships with strategic and payout partners, ensuring smooth operational delivery and sustainable growth. This role requires close collaboration with internal stakeholders to resolve partner issues, monitor performance against SLAs, and drive initiatives that enhance service quality and operational efficiency. As the key point of contact for partners, the Partner Success Executive will build trust, foster long-term collaboration, and support the execution of strategic business objectives.
ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile
ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.
Job Summary
The Partner Success Executive will be responsible for managing and nurturing relationships with strategic and payout partners, ensuring smooth operational delivery and sustainable growth. This role requires close collaboration with internal stakeholders to resolve partner issues, monitor performance against SLAs, and drive initiatives that enhance service quality and operational efficiency. As the key point of contact for partners, the Partner Success Executive will build trust, foster long-term collaboration, and support the execution of strategic business objectives.
Key Responsibilities
- Act as the primary liaison for assigned partners, ensuring smooth day-to-day operations and relationship management.
- Monitor partner performance against agreed Service Level Agreements (SLAs) and address any deviations proactively.
- Coordinate with internal teams (Operations, Compliance, Product, Finance, etc.) to resolve escalations and ensure timely service delivery.
- Conduct corridor health-checks, feasibility studies, and performance evaluations to identify opportunities for improvement and growth.
- Support the execution of strategic initiatives, new corridor launches, and partnership expansion plans.
- Build strong, trust-based relationships with partners by understanding their needs and aligning solutions to deliver mutual value.
- Stay updated on remittance market trends, compliance requirements, and sending & payout side network developments to inform decision-making and partner strategies.
- Prepare regular reports and insights for management on partnership performance, risks, and opportunities.
- Drive continuous process improvements and operational excellence within the partner ecosystem.
Required Qualifications & Skills
- Bachelor’s degree in Business, Finance, Economics, or a related field.
- Strong understanding of remittance services, financial partnerships, and sending-side networks.
- Excellent verbal and written communication skills for effective partner engagement and cross-team coordination.
- Strong analytical skills with the ability to conduct feasibility studies, evaluate corridor performance, and provide data-driven insights.
- Proven ability to multitask and manage multiple partnerships and priorities simultaneously.
- Knowledge of send corridors, remittance compliance, and international money transfer market trends is a strong plus.
ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile
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