Service Now Implementation Specialist
At a glance
Mid-level Solutions & Sales Engineering role at AccionLabs. Singapore, , Singapore · contract.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build ServiceNow applications, including interfaces that work across desktop, tablet and smartphone use
- Create, test and troubleshoot both browser-side and server-side scripts
- Apply contextual security and application scope to protect the application
- Use JavaScript, ServiceNow APIs, web services and UI design in implementation work
- Support ITSM workflows covering help desk, incidents, problems and changes
What you bring
- At least four years working with IT service management systems and tools
- ServiceNow Application Developer certification and a bachelor's degree
- Hands-on ServiceNow administration, application design and source code management experience
- A track record delivering projects for enterprise-level ITSM environments
Who this fits
This role suits a mid-level ServiceNow specialist who can combine application development with ITSM workflow knowledge. The contract position is onsite. ITIL Foundation certification, technical process analysis experience and vendor negotiation skills are listed as desirable.
From the employer
Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.
Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).
Accion Labs is privately-held, venture-funded and has a hands-on management team that believes in execution and outcome.
Greeting from AccionLabs...!!!!
Why AccionLabs?
• AccionLabs has been listed in the Top 20 Big Data Service Providers by CIO Review Magazine
• Fastest growing technology services firm in Pittsburgh & APAC regions
• Direct client requirements.
Role: Service Now Implementation Specialist
Job Description
• SME in Service Now in addition to having 4+ years of experience in IT Service Management systems & tools
• Proven success working in Enterprise level ITSM projects
• Service Now Application Developer Certification
• Knowledge of IT Help Desk processes and Incident, problem, and change workflows is necessary.
• Experience with Service Now system administration, application design, source code management, JavaScript and the Service Now APIs, web services, and UI design.
• Design and implement a user interface taking into consideration usability, form design, platform (desktop, tablet and/or smartphone), and enhancing the user experience with scripts.
• Write, test, and debug client side and server side scripts.
• Implement security for an application using both contextual security and application scope.
• Bachelor's degree required
Desirable:
• Building effective relationship with IT vendors and negotiation skills
• At least six months hands on experience developing applications in Service Now.
• ITIL foundation certification preferred
• Experience of technical process analysis
• Previous IT Service Management experience in large enterprise IT environments
Thanks & Regards
Rajitha Reddy Jagapati|Team Lead
in.linkedin.com/in/rajithaj/;http://www.accionlabs.com
Driving Outcomes Through Actions!
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Pittsburgh | Atlanta | Santa Clara| Bangalore |Mumbai| Singapore | Malaysia | London | Chicago
All your information will be kept confidential according to EEO guidelines.
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