Inside Sales Representative
Ac Open · verified Oct 21, 2026 At a glance
Mid-level Account Executive role at Ac. RO-Cluj Napoca · full-time.
Pay not stated Account Executive salary
growthroles summary, based on the employer's posting.
What you'll do
- Respond to sales questions with customer quotations and guide orders through delivery
- Keep customers, field sales, and purchasing informed with accurate order and timing updates
- Update CRM and ERP records with current customer, order, stock, and lead-time details
- Use Excel to report on sales figures and examine performance data
- Coordinate with logistics and warehouse teams to keep fulfillment moving smoothly
What you bring
- Fluent written and spoken English is required for customer and team communication
- Strong Excel capability, including pivot tables, VLOOKUP, and filtering data
- You can manage several accounts, rank competing tasks, and meet deadlines in a fast-moving setting
- You bring accuracy to quotes, orders, inventory details, and delivery schedules
Who this fits
This role suits a proactive inside-sales professional who enjoys customer follow-up, order coordination, and technical product information. You will work from the Cluj-Napoca location on Calea Dorobantilor, collaborating with purchasing, logistics, warehouse, and field sales teams.
From the employer
Position:
Inside Sales RepresentativeJob Description:
We are seeking a motivated and detail oriented Inside Sales Representative to join our sales team in Cluj Napoca.
As the Inside Sales Representative, you will be responsible for managing customer relationships, handling inquiries and orders, and supporting the sales process from initial contact to delivery.
This role requires strong communication skills, a proactive sales mindset, and the ability to work with technical product information in a fast-paced environment.
Key Responsibilities:
Handle incoming sales inquiries and provide quotations to customers
Manage and follow up on customer orders and delivery timelines
Support field sales and purchasing teams with accurate and timely information
Maintain CRM and ERP systems with up-to-date customer and order data
Build strong relationships with existing and new clients
Track and manage stock availability and lead times
Prepare reports and analyze sales data using Excel
Collaborate with logistics and warehouse teams to ensure smooth operations
Requirements:
Customer Service Orientation – Strong communication skills, with the ability to build and maintain customer relationships and provide timely support.
Attention to Detail – High level of accuracy in processing quotes, orders, and managing inventory or delivery timelines.
Team Player – Ability to collaborate closely with purchasing, logistics, and field sales teams to ensure smooth operations and customer satisfaction.
Organizational Skills – Ability to manage multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment.
Languages – Fluent in English (both written and spoken);
Initiative and Drive – Proactive approach to identifying opportunities, following up on leads, and closing sales.
Adaptability – Flexibility to work with changing customer demands, product ranges, and market conditions.
Proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUP, data filtering, etc.)
What is in it For You?
Health & Fitness Allowance
Meal Allowance
Employee benefits
Open-minded corporate culture
Reliable & trusting employment relationship
Cooperative team with flat hierarchies and short ways of communication
Professional and personal development
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.
Location:
RO-Cluj Napoca, Romania (Calea Dorobantilor)Time Type:
Full timeJob Category:
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