Logistics Associate (Inside Sales Representative)
At a glance
Junior Account Executive role at Woongjin, Inc. Cerritos · contract.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Find and qualify prospects through calls, email and research, then book discovery meetings for business development managers
- Learn each prospect’s shipping volumes, routes and pain points, and keep lead and account records current in the CRM
- Negotiate rates and service terms, prepare freight quotes, and follow up to move outstanding proposals toward a decision
- Grow existing accounts by offering added services such as customs brokerage or warehousing, in support of business development
- Coordinate pricing inputs and new-account handoffs, while sharing market feedback and weekly sales measures with the team
What you bring
- A bachelor’s degree is required, along with strong written and spoken English
- At least five years in transportation, logistics, freight forwarding or supply chain, including one to three years in inside sales or customer service
- You understand international freight and North American transportation networks, and can work across teams
- You can use Excel for pivot tables, lookups and data analysis, and have experience with FIS, WMS and CRM software
Who this fits
This junior, on-site contractor role in Cerritos suits someone combining logistics experience with inside sales or customer service work. You’ll support business development managers and coordinate with pricing, operations, settlement and customer service teams. The posting prohibits C2C arrangements.
From the employer
For More Open Positions Visit us at:
http://recruiting.woongjininc.com/
***NO C2C***
Our Mission
WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
The Inside Sales Representative for freight forwarding drives revenue growth by supporting BDM while securing new customer accounts and expanding business with existing clients. This role focuses on phone, email, and digital outreach to sell global logistics services, including air, ocean, and ground freight. The representative works closely with BDM, pricing, operations, settlement and customer service teams to deliver competitive shipping solutions.
The role may also support business development opportunities involving companies operating in South Korea and China.
Key Responsibilities
- Sales Support & Lead Generation
- Prospecting: Identify and qualify new sales leads through cold calling, email campaigns, and market research.
- Partner with BDMs to execute on new sales leads.
- Research target accounts to map key decision-makers and uncover new shipping opportunities.
- Schedule qualified meetings and discovery calls for BDMs.
- Pipeline Management: Qualify inbound leads by identifying customer shipping volumes, lanes, and pain points.
- Maintain an active pipeline of prospective clients using the company’s Customer Relationship Management (CRM) system.
- Closing Deals: Negotiate freight rates, terms, and service agreements to secure profitable new shipments.
- Account Expansion: Cross-sell and upsell additional logistics services (such as customs brokerage or warehousing) to current accounts in support of BDM.
- Pricing and Quotation Management
- Rate Requests: Coordinate with pricing, procurement, and operations teams to gather competitive ocean, air, and truckload rates.
- Proposal Preparation: Prepare accurate, professional freight quotations and proposals for client presentation
- Follow-Up: Follow up on outstanding quotes to close business or gather valuable market feedback.
- Collaboration and Operations
- Handoffs: Ensure a smooth operational handoff of newly won accounts to the customer service, settlement and operations teams.
- Market Feedback: Report competitor pricing trends and market conditions to management.
- CRM & Pipeline Management
- Maintain clean, up-to-date records of all prospect interactions, leads, and account statuses in the company CRM.
- Track quotation win/loss ratios and report weekly sales metrics to the sales team.
- Support preparation of tender responses, RFQs (Request for Quotations), and sales presentations.
- Bachelor's Degree required.
- Strong written and verbal English communication skills are required
- Experience supporting freight forwarding sales or business development in the South Korean or Chinese market is a plus.
- 5+years of transportation, logistics, freight forwarding, or supply chain related experience.( 1 to 3 years of inside sales or customer service)
- Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint. experience using with FIS, WMS, CRM software (such as Salesforce or HubSpot).
- Excellent analytical, organizational, problem-solving, communication and interpersonal skills with the ability to work effectively across cross-functional teams.
- Strong understanding of international transportation, freight forwarding, and North American transportation networks.
All your information will be kept confidential according to EEO guidelines.
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