Inside Sales Manager
Ac Open · verified Sep 27, 2026 At a glance
Mid-level Sales Leadership role at Ac. MA-Casablanca · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Lead, coach, and develop inside sales representatives handling renewals and expansion opportunities
- Set team KPIs and action plans, then track results and hold individuals accountable
- Keep renewals accurate and on schedule while coordinating partners and end users
- Manage forecasts, pipeline visibility, renewal risks, churn reduction, and upsell programs
- Coordinate with Sales, Customer Success, Product, and Marketing on territory and business plans
What you bring
- Leadership experience in inside sales, renewals, or a comparable technology or SaaS role
- Strong knowledge of partner-led selling, pricing models, and subscription renewal cycles
- Hands-on capability in territory planning, account planning, and competitive analysis
- Fluency in both English and French, with Salesforce or a comparable CRM
- Strong communication, negotiation, relationship-building, leadership, and coaching skills
Who this fits
You’ll suit a manager who can lead a performance-focused inside sales team and manage renewals, expansion, churn, and partner coordination. The role is based in Casablanca, Morocco, on a full-time permanent contract. German, Italian, or Spanish would be an additional advantage.
From the employer
Position:
Inside Sales ManagerJob Description:
About US:
Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.
As part of its growth, Arrow ECS is strengthening its teams and is looking for a Sales Manager.
Key Responsibilities
Lead, coach, and develop a team of Inside Sales Representatives managing renewals and expansion opportunities.
Set clear KPIs and individual action plans, monitor performance and drive accountability.
Ensure timely and accurate execution of the renewals process.
Drive proactive engagement with end users and close collaboration with partners to secure renewals and reduce churn.
Own forecasting accuracy, pipeline visibility, and renewal risk management.
Launch renewal, churn-reduction, and upsell initiatives to achieve targets.
Provide regular reporting on renewals, churn, pipeline health, and key risks using standard tools and processes.
Act as the central point of coordination between partners and customers to ensure smooth renewal execution.
Develop and execute territory and business plans aligned with regional objectives.
Maintain strong market and competitive knowledge, using insights to articulate value propositions.
Ensure CRM accuracy, opportunity tracking, and structured stakeholder communication.
Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams.
Required Skills & Qualifications
Proven experience as an Inside Sales Manager, Renewals Manager, or similar leadership role in tech/SaaS.
Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles.
Solid expertise in territory management, account planning, and competitive analysis
Strong leadership and coaching skills in a performance-driven environment.
Excellent communication, negotiation, and relationship-building skills.
Proficiency with CRM tools (Salesforce or equivalent).
Fluent in English and French (German, Italian, or Spanish highly desirable).
What is in it for you?
Full Permanent contract,
Social advantages: CNSS, CIMR, Health insurance,
Very good working atmosphere in a team of passionate collaborators,
Work culture where you can make an impact,
Dynamic environment with a friendly work atmosphere,
Interesting career development opportunities in a quickly growing environment,
Working within an international organization, recognized worldwide in its sector.
Do you see yourself as our future colleague? If yes – send us your application.
Location:
MA-Casablanca, Morocco (Boulevard Al Quods)Time Type:
Full timeJob Category:
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