Key Account Manager
At a glance
Manager-level Account Management role at AbbVie. Remote, Croatia · full-time.
Pay not stated Key Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Manage key accounts across half of Croatia, turning customer needs and account changes into internal insight
- Build stakeholder relationships, anticipate access barriers, and shape joint engagement projects in a formal account plan
- Resolve account claims and issues, while sharing relevant changes with brand teams
- Deliver sales, brand, financial and marketing goals, and follow planned sales-call and professional-visit schedules
What you bring
- A university qualification in medicine, pharmacy, dentistry, veterinary science, biology or another listed field
- Fluent spoken and written English, plus a good command of the local language
- A successful sales record, strong presentation ability, and deep knowledge of relevant science, therapy, products and competitors
Who this fits
This role suits a sales professional who can adapt their approach to customer behavior, think strategically and work across a matrix. You’ll cover gastroenterology and dermatology accounts in half of Croatia, with the patient central to your work.
From the employer
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Scope of the territory: 50% of Croatia.
Therapeutic Areas: Gastroenterology and Dermatology.
The role purpose:
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and stakeholder needs solving capability to maximize short- and long-term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
Key Responsibilities:
- Understand accurately KA’s needs and expectations, opportunities and threats for AbbVie, competition’s practices, document and share this insight internally.
- Highlight the cross-functional impacts of anticipated changes in the account to whole brand teams in order to further enrich the BT’s anticipation of the future. Develop solutions to solve claims or specific issues raised by the KA.
- Build trusted and strategic relationships with stakeholders in order to anticipate access barriers and better meet agendas, plans and objectives of respective key account.
- Develop strategy and engagement plans with the KA with projects that will create value for both parties. Formalize this within a Key Account Plan (KAP).
- Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
- Maintain sales call frequencies and number of professional public visits as per plan.
- Explore and identify areas for own development and progress.
- Fluency in English, both spoken and written are a must, good command of local language.
- University degree (doctor, pharmacist, dentist, veterinarian, biologist, nutritionist).
- Proven track record of success in selling and solid presentation skills.
- Demonstrates in depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders.
- Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
- Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach
- Operates effectively in a matrix environment.
- Proven track record of success in sales performance within respective therapeutic areas preferred.
- Commercial pharmaceutical industry experiences such as physician/account-based selling preferred.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
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