Key Account Manager
At a glance
Mid-level Account Management role at AbbVie. Remote · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage assigned accounts across half of Croatia, covering gastroenterology and dermatology priorities
- Turn account needs, risks and competitor activity into insights shared with brand teams
- Create account strategies and Key Account Plans around mutually valuable projects
- Build stakeholder relationships, address access barriers and resolve account-specific issues
- Deliver sales, brand, financial and marketing targets while following planned visit activity
What you bring
- A university qualification in medicine, pharmacy, dentistry, veterinary medicine, biology or nutrition
- Fluent spoken and written English plus strong command of the local language
- A successful sales record, strong presentation ability and deep scientific, therapeutic, product and competitor knowledge
- Strategic business judgment, critical thinking and effective use of business tools in a matrix setting
Who this fits
You’ll suit a commercially minded healthcare professional who can adapt selling approaches to different customer behaviors and work across teams. The role is remote in Zagreb and covers half of Croatia, with gastroenterology and dermatology responsibilities.
From the employer
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Scope of the territory: 50% of Croatia.
Therapeutic Areas: Gastroenterology and Dermatology.
The role purpose:
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and stakeholder needs solving capability to maximize short- and long-term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
Key Responsibilities:
- Understand accurately KA’s needs and expectations, opportunities and threats for AbbVie, competition’s practices, document and share this insight internally.
- Highlight the cross-functional impacts of anticipated changes in the account to whole brand teams in order to further enrich the BT’s anticipation of the future. Develop solutions to solve claims or specific issues raised by the KA.
- Build trusted and strategic relationships with stakeholders in order to anticipate access barriers and better meet agendas, plans and objectives of respective key account.
- Develop strategy and engagement plans with the KA with projects that will create value for both parties. Formalize this within a Key Account Plan (KAP).
- Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
- Maintain sales call frequencies and number of professional public visits as per plan.
- Explore and identify areas for own development and progress.
- Fluency in English, both spoken and written are a must, good command of local language.
- University degree (doctor, pharmacist, dentist, veterinarian, biologist, nutritionist).
- Proven track record of success in selling and solid presentation skills.
- Demonstrates in depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders.
- Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
- Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach
- Operates effectively in a matrix environment.
- Proven track record of success in sales performance within respective therapeutic areas preferred.
- Commercial pharmaceutical industry experiences such as physician/account-based selling preferred.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
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