Key Account Manager
At a glance
Manager-level Account Management role at AbbVie. Remote, Slovenia · full-time.
Pay not stated Key Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Shape account plans around customer needs, access obstacles and shared projects that create value for both sides
- Build stakeholder trust and resolve account concerns while spotting contracting and tender opportunities
- Track account changes, competitor activity and customer needs, then share relevant findings with brand teams
- Tailor channels and messages to each account, while delivering sales, brand and financial objectives
- Follow planned customer visit frequency and feed field observations back to internal teams
What you bring
- A university qualification in science or applied science
- A strong sales record, presentation ability and experience working with general practitioners
- A good command of the local language and a valid Slovenian driving licence
Who this fits
This manager-level account role suits someone who can adapt their selling approach to customer behavior and work effectively across teams. You’ll cover a territory spanning one-third of the country and work remotely from Ljubljana.
From the employer
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Territory: covering 1/3 of the country.
The role purpose:
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and stakeholder needs solving capability to maximize short- and long-term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
Key responsibilities:
- Understand accurately KA’s needs and expectations, opportunities and threats for AbbVie, competition’s practices, document and share this insight internally.
- Highlight the cross-functional impacts of anticipated changes in the account to whole brand teams in order to further enrich the BT’s anticipation of the future. Develop solutions to solve claims or specific issues raised by the KA.
- Build trusted and strategic relationships with stakeholders in order to anticipate access barriers and better meet agendas, plans and objectives of respective key account.
- Identify opportunities and collaborate cross-functionally to engage in “win: win” partnerships with key accounts in order to positively influence contracting and tendering opportunities for product access.
- Develop and manage detailed customer profile analysis and adjust strategies according to highest customer service level standards.
- Develop strategy and engagement plans with the KA with projects that will create value for both parties. Formalize this within a Key Account Plan (KAP).
- Work dynamically across multiple channels, adjusting channel choice and tailoring content and messages/medical discussion topics appropriately, to meet evolving customer needs.
- Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
- Maintain sales call frequencies and number of professional public visits as per plan.
- Provide relevant IFT learnings and observations back to wider IFT and BT.
- Explore and identify areas for own development and progress.
- Participate on trainings, employee meetings and on other work related events.
- Relevant university degree. Science/Applied Science discipline.
- English language proficiency verbally and in writing preferred. Good command of the local language.
- Proven track record of success in sales performance and solid presentation skills within respective therapeutic areas preferred.
- Experience in working with GPs.
- Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
- Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach.
- Operates effectively in a matrix environment.
- Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred.
- Valid Slovenian driving licence.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
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