Key Account Manager
China > Shanghai : 388 W. Nanjing Road, Ciros Plaza Full-time Manager Account Management
At a glance
Manager-level Account Management role at Abbott. China > Shanghai : 388 W. Nanjing Road, Ciros Plaza · full-time.
Pay not stated Key Account Manager salary
RoleAccount Management
SeniorityManager
LocationChina > Shanghai : 388 W. Nanjing Road, Ciros Plaza
EmploymentFull-time
PostedOct 12, 2026 · 10d ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Run omnichannel sales for Abbott Medical Nutrition’s adult products across JD, Tmall and emerging channels
- Review store data with TPs, then put operational improvements into action and track their results
- Study target users’ needs and online shopping habits to shape platform-aligned customer acquisition with EMKT
- Work with CRM to improve user satisfaction and repeat purchases through on-site and off-site tactics
- Coordinate with platform clients on resource exchanges that increase brand exposure and support sales growth
What you bring
- At least five years of relevant work experience
- Strong communication skills in both Mandarin and English
Who this fits
This role suits someone experienced in sales and online channel operations, with familiarity in FMCG or infant milk as a preference. The position is based in Shanghai.
From the employer
JOB DESCRIPTION:
Major Responsibilities:
- Served as Sales Manager for cross-border e-commerce (Hong Kong Label) omnichannel business of Abbott Medical Nutrition adult product line, covering sales channels including JD, Tmall and Emerging channels.
- Analyzed store operational data together with TPs, proposed feasible operation optimization plans, followed up implementation and tracked execution performance to ultimately improve operational efficiency.
- Developed in-depth understanding of target brand users’ needs and online shopping behaviors. Collaborated with the EMKT team to translate insights into new customer acquisition initiatives in line with platform.
- Familiar with on-site and off-site user operation tactics. Partnered with the brand’s CRM team to boost user satisfaction and repurchase rate.
- Maintained close communication and collaboration with platform clients, expanded brand exposure via resource exchange and drove business growth.
REQUIREMENTS:
- FMCG/ Infant Milk category is preferred.
- At least 5 years working experience related.
- Excellent communication with Mandarina and English is must.
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Force
DIVISION:
ANI International Nutrition
LOCATION:
China > Shanghai : 388 W. Nanjing Road, Ciros Plaza
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
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