Account Manager – Companion Animal (Liguria)
At a glance
Mid-level Account Management role at Zoetis. Rome · full-time.
In listing
Growth Roles summary, based on the employer's posting.
What you'll do
- Sell designated product lines to veterinary practices across Liguria, excluding La Spezia
- Build account plans with veterinarians and ABMs, then keep customer and call details current in CRM
- Use customer data to find territory growth opportunities and support sales targets
- Run planned customer calls, deliver relevant product messages, and follow through on agreed actions
- Create tailored customer solutions while coordinating with veterinarians, business consultants, and colleagues
What you bring
- A technical degree and working knowledge of standard business software and communication tools
- Animal-health or related field-sales experience, or prior work in a customer-facing position
- Strong sales, communication, influencing, planning, and stakeholder-management abilities
- CRM experience or familiarity with comparable tools, plus the ability to retain detailed product information
- A current passport and valid driving licence for frequent travel across the assigned territory
Who this fits
You'll suit a field-based sales role built around veterinary-practice relationships, independent territory planning, and frequent customer visits. The territory covers Liguria except La Spezia, and the position requires high-frequency travel with a current passport and valid driving licence. You'll work with veterinarians, ABMs, Area Business Managers, business consultants, and other stakeholders while managing customer activity and records.
From the employer
Role Description
Account Manager - Companion Animals (Liguria – esclusa La Spezia)
The purpose of this field-based position is to sell designated product lines to an agreed portfolio of customers, veterinary practices. The person in role is required to develop mutually beneficial and productive long-term partnerships with our customers, and to maintain these relationships with the appropriate quantity & quality of activity. This role contributes to the overall success of Zoetis by delivering sales growth & market share gain targets for the designated product lines.
Assigned territory: Liguria (esclusa La Spezia)
CORE RESPONSIBILITIES:
Planning:
- Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends
- Develop and maintain account plans in collaboration with Veterinarians, and ABMs
- Ensure customer information and call reports are continuously updated through CRM system
- Align activities and account plans to marketing programs and management direction in line with the Solution Selling model
- Analyze and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets Relationships
- Develop mutually beneficial and productive long-term partnerships with our customers based on high quality account plans
- Implement bespoke customer solutions using all available resources including products, value - add services, Veterinarians and Business Consultants
- Contribute to the success of your team by sharing best practice with colleagues and proactively contributing ideas
Call activity:
- Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers
- Ensure clear and specific objectives exist for each individual call
- Deliver relevant marketing messages, product information and programs consistent with management direction in line with Solution Selling model
- Proactively identify customer opportunities and capitalize on them
- Co-ordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing
- Accurately record call activity in the CRM system, in line with company guidance
- Ensure clear and timely follow up plan is in place and actioned
Compliance:
- Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practice
- Maintain accurate business records including CRM and communicate effectively with the Area Business Manager and other stakeholders - Manage allocated customer support budget with tight control to avoid overspends.
KEY SKILLS:
-Exceptional sales ability
- Strong communication, influencing skills
- Builds successful and effective relationships
- Knows their stuff
- Able to retain and recall product information to a detailed level
- A strong focus on planning, and a balance of tactical planning with day-to-day operational requirements
- Ability to work independently
- Drive and resilience, demonstrated with a persistent, never give up attitude
- Confidence, likability and an authoritative personality
- Stakeholder management
-Effective at using stakeholders as resources
TRAINING AND QUALIFICATION:
Technical degree – veterinary
IT literate
Able to use standard business software and communication tools
Familiar with CRM and/or similar tools
EXPERIENCE:
Experience As either a field sales representative/employee in animal health industry or a related industry, employee in a customer-facing role
TRAVEL REQUIREMENTS:
High frequency of travels in the assigned territory (current passport and valid driving license).
WHAT WE OFFER:
Permanent contract
Level B1, Chemical - Pharmaceutical NCBA
Starting salary (annual gross): € 51.449,20
Variable pay
Local benefit package
Full time
Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.
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