Senior ERP Solutions Consultant

Zip ziphq.com Open · verified Sep 13, 2026

Hybrid San Francisco Full-time Senior Solutions & Sales Engineering

Senior Solutions & Sales Engineering role at Zip. San Francisco · full-time · $110,000–$150,000 base.

On-target earningsStated by Zip

$110,000 – $150,000

On-target earnings for this role, in USD per year, as published in the posting. Base plus commission; the split is in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You’ll guide new customers through onboarding by translating requirements into tailored product configurations
You’ll build each customer’s processes from the ground up and own implementation through completion
You’ll run training and Q&A sessions so stakeholders can use the product independently
You’ll coordinate requirements and tasks across multiple customer projects
You’ll shape customer expectations with product and engineering while improving post-sales processes

What you bring

You bring at least five years in procurement, ERP or P2P consulting, or B2B SaaS stakeholder management
You’ve implemented or administered a procurement platform or ERP such as SAP Ariba, Oracle Fusion, or Netsuite
You communicate exceptionally well, notice small details, and take proactive ownership
You’re comfortable configuring software and working with product and engineering teams
You can challenge requests constructively while keeping customers satisfied

Who this fits

This role suits a hands-on senior consultant who enjoys varied customers, practical software configuration, and influencing product direction. You’ll need to work in a hybrid arrangement in San Francisco and manage several onboardings proactively. The team values ownership, open communication, and a willingness to do what is needed for customers.

From the employer

About Zip

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Your Role

We’re looking for a Senior Solutions Consultant to lead onboarding for new customers and drive their implementation of our product. We’re also looking for someone who is excited to be hands-on and influence our product roadmap.

As every business needs our type of product, you’ll work with a variety of new clients and industries as Zip scales. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks, etc.

You Will

Lead onboarding for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems
Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer’s processes from scratch
Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip
Proactive project management across many customers, to manage requirements and tasks across onboardings
Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers
Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
Continuously improve the post-sales processes to help our customers accelerate the time to value

Qualifications

5+ years’ experience working in one of the following roles: Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company
Prior experience with the implementation or administration of a procurement tool / ERP (Microsoft Dynamics, SAP Ariba, Sage, Oracle Fusion, Netsuite, etc.)
Fantastic communication skills
Extreme attention to detail and pride yourself in being incredibly proactive
Experience working with product and engineering teams
You’re able to push back and still make people happy
Very comfortable with software configuration (not necessarily technical skills, which would be a plus)
Willing to do whatever it takes to make Zip and its customers happy.

The OTE compensation range for this role is $110,000 - $150,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include leveling, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

📈 Start-up equity
🦷 Full health, vision & dental coverage
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
💸 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!