Solution Consultant - Scientific & Lab Informatics

Zifo is a global provider of scientific and process informatics services supporting life sciences, biotech, and pharmaceutical organizations. We enable digital transformation across R&D, manufacturing, and quality by delivering data-driven, scalable, and compliant software solutions.

Zifo is seeking a passionate Solution Consultant who can work at the intersection of business strategy, science, and technology to unlock greater value from scientific and operational data and systems. The role requires deep expertise in scientific informatics, along with strong product management, technical business analysis, and change management capabilities. This individual will partner closely with scientific stakeholders, IT teams, and business leaders to define product vision, design high-value solutions, and ensure successful adoption. This role goes beyond delivery, serving as a trusted advisor to shape solutions that accelerate scientific processes, improve decision-making, and deliver measurable value.

Requirements

Responsibilities

• Establish and drive the lab informatics vision and product roadmap for customers, aligning initiatives to scientific and business outcomes while providing oversight to ensure consistency and strategic direction

• Define success metrics and KPIs aligned to business value

• Lead system modernization and digital transformation initiatives that accelerate scientific productivity, maximize data value, and drive integration across systems and platforms within connected lab environments, thoughtfully incorporating emerging technologies such as AI

• Partner with stakeholders to understand scientific, technical, and operational needs and translate them into scalable, high-impact solutions

• Design solution architectures and workflows, remaining hands-on in implementation to improve efficiency, usability, and overall solution quality

• Lead change management initiatives and drive adoption outcomes, conducting gap analyses to assess organizational readiness and establish scalable mitigation strategies

• Build deep, trusted relationships with customer stakeholders, acting as a strategic advisor to shape solutions and influence decision-making

• Proactively anticipate and identify customer challenges, clarify complex problems, and act decisively to resolve them

Required Qualifications

• Bachelor's or Master's degree or equivalent in Life Sciences or a related field 

• Experience in pharmaceutical, biotechnology, or broader life sciences environments, with a strong understanding of end-to-end drug development processes and the scientific and operational ecosystems that support them

• Exceptional communication skills, with experience leading successful cross-functional initiatives and managing stakeholders at multiple levels 

• Demonstrated sense of ownership in the success of engagements with clients 

• Demonstrated experience in product management, business analysis, and/or informatics strategy roles 

• Proven experience with laboratory informatics systems (e.g., LIMS, ELN, scientific data platforms)

• Familiarity with Agile methodologies and SDLC processes is a plus 

Additional Preferences

• Willingness to travel/relocate based on project or business needs

• A strategic, big-picture thinker who can also execute effectively at a detailed level 

• Collaborative and able to work across diverse, cross-functional teams 

• Adaptable and comfortable navigating ambiguity

• Proactive, self-driven, and results-oriented

Benefits

CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.

We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.

We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.

If you share these sentiments and are prepared for the atypical, then Zifo is your calling!

Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.