Account Manager
At a glance
Mid-level Account Management role at ZF. North Mankato · $103,800–$125,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Protect and expand assigned North American customer business while maintaining satisfaction across price, quality, service, and technology
- Build relationships with customer engineers and decision-makers through virtual and in-person meetings
- Advance new RFQs, coordinate internal responses, and deliver offers on schedule
- Resolve technical and commercial issues while supporting quality, logistics, planning, and price adjustments
- Track KPIs and surface new market opportunities with cross-functional ZF teams
What you bring
- A bachelor’s degree in business, engineering, or a related area, with a master’s degree preferred
- At least seven years managing B2B sales, preferably with Tier 1 suppliers
- Technical understanding of complex engineering products and experience in matrix organizations
- Proficiency with MS Office and SAP, plus fluent English
- Confidence leading cross-functional teams and willingness to travel across North America and occasionally overseas
Who this fits
You’ll suit a senior B2B account manager role handling customer relationships, commercial issues, and technical products. The position has no direct reports and includes twenty-five to fifty percent travel, with occasional overseas trips. You can report from North Mankato, Northville, or Vernon Hills.
From the employer
Req ID 85647 | North Mankato, United States ZF Off-Highway Solutions Minnesota Inc.
Job Description
About the Team
The sales team drives business growth and customer satisfaction through strong relationships, customer engagement, market analysis, and sales strategy. The team collaborates with engineering, product management, and logistics to introduce new products and enhance existing ones, ensuring compliance with industry standards and fostering a positive work environment.
The position can report out of our North Mankato, MN, Northville, MI or Vernon Hills, IL location.
What you can look forward to as Account Manager:
• Defend and grow business with assigned customers in North America
• Ensure customer satisfaction in products, price, quality, service, and technology
• Build connections with customer engineering teams and decision-makers
• Manage customer relationships through virtual and in-person meetings (25%-50% travel)
• Support quality and logistics discussions
• Work on new RFQs and ensure timely delivery of offers
• Collaborate with ZF functions to deliver on-time responses
• Solve technical and commercial issues, coordinating internal resources
• Support operational planning and manage price lists and adjustments
• Ensure KPIs are under control and identify new market opportunities
• No direct reports
Your profile as Account Manager
• Bachelor’s degree in Business, Engineering, or related fields; Master’s preferred
• 7+ years of experience in Sales Management (B2B; preferably Tier 1 suppliers)
• Experience in complex/matrix organizations
• Technical knowledge of complex engineering products
• Proactive, assertive, and good communication skills
• Ability to lead cross-functional teams
• Willingness to travel in North America (and sometimes overseas)
• Proficient in MS Office and SAP
• Demonstrated integrity and commitment to continuous improvement
• Fluent in English
The expected base compensation for this role is $103,800 to $125,000 annually. Actual base compensation within the identified range will vary based on factors relevant to the position.
What We Offer
• Annual Incentive Plan with a 5% Target
• 401(k) Plan
• Health Care Benefits
• Paid Sick Time (ESST)
• Supportive, collaborative team environment
• Diverse and inclusive workplace culture
• Supportive Employee Groups and community outreach activities
Be part of our ZF team as Account Manager and apply now!
Contact
Bethany Vijayakumar
DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.
With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.
Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran
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