Communications Support Officer
At a glance
Mid-level Communications role at Worldvision. Karen · full-time.
Pay not stated Communications salary
growthroles summary, based on the employer's posting.
What you'll do
- Create digital and print visuals, then edit field photos and footage into short content for social, web and donor reporting
- Apply brand rules and build reusable layouts for sitreps, human-interest stories and social posts
- Gather and organise material from Sudan field teams, prioritise urgent edits, and track submissions against the calendar
- Schedule approved posts, meet reporting and advocacy needs, and respond to urgent requests from the Communications Manager
- Travel to the field when content collection needs support, including during major launches or emergency response periods
What you bring
- A bachelor’s degree in communications, journalism, multimedia or digital communications, or a related discipline
- At least two years of graphic design, multimedia production or digital content management experience
- Working knowledge of Adobe Creative Suite or equivalent tools such as Canva, plus English-language proficiency
Who this fits
This role suits someone who can turn field material into branded visual and video content while coordinating remotely with teams in Sudan. You must be a local applicant and based in Nairobi, with travel to the field when needed.
From the employer
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Employee Contract Type:
Local - Fixed Term Employee (Fixed Term)Job Description:
Multimedia and Graphic Design
- Design visual materials for digital and print use, including social media graphics, infographics, situation report visuals, donor updates, and campaign materials.
- Edit photos and video footage from the field into short-form content suitable for social media, websites, and donor reporting.
- Apply World Vision branding guidelines consistently across all materials (colour palette, typography, logo usage).
- Produce templates for recurring products (e.g., monthly sitreps, human interest story layouts, social media tiles).
Content Synchronisation
- Synchronise photos, videos, and written content from field communications staff across Sudan response locations
- Prioritise and fast-track editing and upload of time-sensitive content
- Maintain a structured digital asset library with clear naming conventions, metadata, and consent documentation for all field content.
- Track content submissions against a content calendar and flag gaps
Digital and Social media support.
Support scheduling and posting of approved content across World Vision Sudan's digital/social media channels
Coordination and Support
- Ensure field content needs are met, and products align with ongoing advocacy and reporting priorities.
- Respond to ad hoc requests from the Communications Manager for urgent visibility or advocacy materials.
- Support the Communications team during high-visibility moments (report launches, donor visits, emergency response spikes) with rapid content turnaround.
- Travel to the field for content collection support when needed.
Required Education, training, license, registration, and/or
Certification: Bachelor’s degree in Multimedia and Digital Communications, Communications, Journalism, or a related field.
Graphic design - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) or equivalent design/video editing tools (Canva)
Required Professional Experience:
Minimum 2–3 years' experience in graphic design, multimedia production, or digital content management, ideally within an NGO, humanitarian, or media environment.
Experience managing digital asset libraries or large volumes of field-sourced content is an advantage.
Experience working with remote or hard-to-access field teams is an advantage.
Required Language(s): English
Required travel and/or work environment accommodations: Based in Nairobi with regular remote coordination with Sudan-based field staff.
Applicant Types Accepted:
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