Account Executive - Customer Base
At a glance
Mid-level Account Executive role at Workday. Hong Kong · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow existing customer relationships by managing upsell opportunities and keeping account activity moving
- Build account plans for assigned customers, aligning pre-sales and other specialists around the strategy
- Close add-on and renewal sales for Workday solutions with large enterprise customers
- Bring pre-sales, marketing, technical, value, bid-management, digital, and sales support teams together
What you bring
- At least four years selling SaaS or cloud ERP, HCM, financial, planning, or analytics solutions to C-level buyers
- At least four years negotiating with different C-suite executives to win deals
- At least four years expanding existing customer relationships through add-on or incremental sales
- At least four years creating long-term strategies for accounts you already serve
- Strong spoken and written communication, plus experience handling sales cycles longer than six months
Who this fits
This role suits a mid-level field seller who knows consultative SaaS sales and can expand large enterprise accounts. You’ll need to manage complex negotiations, long deal cycles, renewals, and cross-functional account planning. The flexible-work model requires at least half of each quarter in the office or with customers, prospects, or partners.
From the employer
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them.About the Role
Here at Workday, our Account Executives are key players in our Field Sales organization. Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate and support sales of Workday Solutions within Workday’s existing customers.
This fantastic team of hardworking professionals play a key role in driving incremental add-on business into strategic named accounts. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will:
- Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management
- Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment
- Drive strategic add-on and renewal business of Workday solutions within Large Enterprise customers
- Coordinate cross functionally with Workday’s internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support)
About You
Basic Qualifications
- 4+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position.
- 4+ years experience negotiating deals with a variety of C-Suite Executives to close opportunities
- 4+ years experience with building relationships with existing customers for add-on or incremental business
- 4+ years experience in developing long-term account strategies with existing customers
Other Qualifications
- Experience with managing longer deal cycles beyond 6 months, with large deal sizes
- Understanding of the the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts
- Experience leveraging and partnering with internal team members on account strategies
- Excellent verbal and written communication skills
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
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