Renewal Manager
At a glance
Manager-level Account Management role at wizinc. Tel Aviv.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Guide renewals and upsell activity across a concurrent portfolio of more than 150 customers
- Use discovery conversations to understand customer priorities and match them with relevant products and services
- Work through difficult renewal negotiations, responding to competitor pressure and customer objections
- Flag renewal accounts at risk well ahead of their due dates, then coordinate steps to limit churn
- Prepare renewal quotes and carry deals through closing, while meeting quarterly retention, growth and contract-extension goals
What you bring
- At least three years in a SaaS revenue team, working in sales, customer success or renewals
- A strong grasp of SaaS products and how their pricing works
- Working familiarity with Salesforce, CPQ, Ironclad and customer success platforms
- Professional fluency in spoken and written English and Hebrew
Who this fits
This role suits someone who can pursue retention and expansion, manage customer renewal discussions, and coordinate with sales, customer success, legal and deal desk teams. It is based in Israel, and applicants need existing authorization to work in the country without visa sponsorship.
From the employer
Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.
Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!
Minimum qualifications:
- 3+ years of experience in a SaaS revenue organization as Sales, CSM, or prior renewals team experience.
- Deep understanding of SaaS offerings and pricing models.
- Familiarity with systems: Salesforce, CPQ, Ironclad, CS platforms.
- Hunter mentality to drive customer retention and expansion through identifying and capitalizing on upsell opportunities.
- Full professional fluency (written and verbal) in both English and Hebrew.
Preferred qualifications:
- Proven track record of success and over-achievement of renewal quota in previous positions.
- Ownership of direct customer engagement with varying customer contacts (CISO, Sec Engineers, DevOps) to drive exceptional customer experience.
- Highly collaborative with the ability to succeed in an entrepreneurial environment.
About the job
We are looking for a talented Renewal Manager to join our team in Israel. This role is critical to Wiz’s customer retention and expansion strategy.
Responsibilities
- Act as a renewal manager in Israel responsible for managing the renewal and upsell process for 150+ customers concurrently.
- Run discovery calls with customers to identify current business challenges and objectives in order to position Wiz’s products and services to achieve the customers goals.
- Demonstrate drive and tenacity to navigate complex renewal discussions, securing renewals against various competitors or customer objections.
- Identify “at-risk” renewal clients 6+ months before the renewal date and escalate to appropriate team members to mitigate contraction and churn within all accounts.
- Handle the quote-to-close process for renewals 120 to 90 days in advance of the renewal due date.
- Achieve or exceed quarterly revenue goals, tied to retention, growth, and term extension of existing customer contracts.
- Partner with Israel GTM (Sales), leadership, and Customer Success to assess customer health and drive the appropriate renewal solution.
- Collaborate cross-functionally with Legal and Deals Desk to create contract solutions for customers.
- Develop and maintain strong relationships with our channel and alliance partners to identify and close joint opportunities.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy and that you consent to the retention of your application for consideration for future opportunities at Wiz.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Account Management work from LinkedIn, X, Reddit and Upwork, in one list.
Each morning you get everything that fits, strongest first.
Account Management
Find me workBy the team behind growthroles.