Community Manager

West Shore west-shore.com Open · verified Sep 18, 2026

St Augustine Full-time Manager Community Marketing

Mid-level Community Marketing role at West Shore. St Augustine · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Drive leasing results by protecting occupancy and rental income at the apartment community
Lead leasing, marketing, and maintenance staff while managing unit turnover and make-ready work
Review rents, fees, budgets, financial reports, invoices, and expenses to improve property results
Administer leases, screening, tenant communication, inspections, vendors, and emergency maintenance
Keep the community and its models clean, well maintained, and performing strongly

What you bring

Management experience and the ability to lead leasing, marketing, and maintenance teams
A polished, engaging, energetic approach suited to a high-energy, upscale environment

Who this fits

This role suits a hands-on manager who can balance leasing performance, property operations, tenant relations, and financial oversight. You'll work full-time at an apartment community in St. Augustine, Florida, reporting to a Regional Manager and supervising site teams.

From the employer

We are presently accepting resumes for a full-time Community Manager for one of our beautiful apartment communities in St. Augustine, FL. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote-from-within company culture.

We are seeking polished, engaging and energetic leaders with management experience and a commitment to apply their very best in a high-energy, upscale environment that rewards your efforts. Through training, coaching and continued education we develop our community managers to become the best in the industry!

In addition to a competitive salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!

General Summary
Under the immediate supervision of the Regional Manager, the Community Manager is responsible for all aspects of leasing production at an apartment community.

Essential Job Duties and Responsibilities

Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions
Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel
Supervise apartment turnover process (including move-in/out inspections, processing applications, and monitoring unit “make-ready” requirements). Minimize unit “down-time” and vacancy loss due to turnover
Have an in-depth understanding of site leasing trends, traffic patterns and product availability
Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
Recommend changes to rents and fees in accordance with market changes
Review and analyze monthly financial statements
Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices
Administer tenant leases and maintain good tenant relations; review, understand and enforce lease terms. Communicate with tenants to address their needs and resolve any issues. Ensure the proper execution of all screening procedures
Prepare annual budgets and review monthly financial reports for individual portfolio properties and provide to owners monthly and quarterly
Perform periodic inspections of the properties. Maintain the assigned Portfolio at a high level of appearance and performance. Resolve emergency maintenance issues
Obtain and supervise third party vendors; evaluate service contract requirements and establish performance specifications and documents; manage the competitive bid process
Completes other tasks as directed and assigned.