Team Manager - Staff Engagement & Marketing Operations - Ref: RT01726

Walsall Council Open · verified Oct 21, 2026

Walsall Full-time Senior Marketing Operations

At a glance

Senior Marketing Operations role at Walsall Council. Walsall · full-time · £53,051–£56,293 base.

SalaryStated by Walsall Council

£53,051 – £56,293

Base salary for this role, in GBP per year, as published in the posting.

RoleMarketing Operations

SenioritySenior

LocationWalsall

EmploymentFull-time

Base pay£53,051–£56,293

PostedOct 20, 2026 · 1d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Set the direction for staff communications and engagement, then put that approach into practice
Lead the team and run the Print and Design service, working with senior leaders and internal partners
Create internal communications that are inclusive and shaped by insight
Improve how the service works, track its performance and budgets, and align delivery with organisational needs

What you bring

You can show a record of working collaboratively and finding practical solutions
Your past work shows a strong commitment to putting organisational values into practice

Who this fits

This senior team manager role suits someone who can develop colleagues, encourage creative work and deliver in a busy communications setting. You’ll lead a team and build relationships with internal and external partners.

From the employer

Team Managers – Communications and Marketing

Here at Walsall Council, we are doing things differently and have an ambition to transform our approach to communications and marketing. Over the coming months, we’ll be launching a new communications and marketing strategy and we’re looking to recruit two Team Managers in our team to be part of this new journey.

Team Manager – Staff Engagement & Marketing Operations - Ref: RT01726
G11: £53,051 - £56,293 per annum.

We are also advertising a Team Manager - Campaigns & Marketing - please note there is a separate advertisement and application process for this.

This role will shape and deliver the Council’s internal communications and staff engagement approach, helping to strengthen organisational culture and improve the employee experience. You will lead a varied team, oversee the Print and Design service, and work closely with senior leaders and internal partners to deliver creative, inclusive and insight-led internal communications. You will drive continuous improvement, oversee performance and budgets, and ensure the service delivers efficiently and in line with the organisation’s needs.

Both managers will become an important part of our talented Communications and Marketing team, leading and developing colleagues while building strong relationships both internally and externally.

Our values are at the heart of everything we do at Walsall Council. We are therefore looking for collaborative and solution-focused managers who can demonstrate a passionate commitment to living the values through their previous work. You will inspire creativity, develop others and deliver excellent work in a busy communications environment. If you are ready to make a real difference, we would like to hear from you.

View Job Description and Employee Specification

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.

At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.

Closing Date – Sunday 15th November