Senior Analyst, Strategic Account Management (Closed)
At a glance
Senior Account Management role at Walmart. Bentonville · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Use business data to build recommendations, solve issues, and support process or operating changes
- Explain product value to customers and sellers, demonstrate solutions, and help shape assortment plans
- Guide smaller customer and seller accounts through onboarding, resolving issues and flagging risks
- Analyze account data, retention measures, and market trends to forecast sales and find cross-sell openings
- Prepare negotiation inputs and communicate positions and desired outcomes with stakeholders at every level
What you bring
- One to three years of sales experience
- Either a relevant bachelor's degree or at least two years in a related business area
- Working knowledge of business metrics, reporting, customer and seller systems, and account planning
Who this fits
This suits someone who can combine sales experience with data-led business analysis, product explanation, onboarding, forecasting, and stakeholder work. The role is onsite in Bentonville. You may qualify through the degree route or through relevant business experience.
From the employer
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Applied Business Acumen
Requires knowledge of:
Industry and environmental factors (e.g., market fluctuations, regulatory or political changes, emerging technologies, and cultural practices)
Common business vernacular and industry best practices
Area-specific business domains (e.g., eCommerce platforms)
Relevant business metrics, data models, analytics, and reporting used to support decision-making
Responsibilities include:
Supporting the development of business cases and recommendations
Owning delivery of assigned project activities and tasks
Supporting process updates and operational changes
Solving business issues using data-driven insights
Understanding and applying relevant data and metrics that impact the business
Product Expertise
Requires knowledge of:
Suite of products, services, and solutions within the assigned business area
Product features, value propositions, and assortment management
Responsibilities include:
Demonstrating understanding of product and solution features for simple to moderately complex business areas
Gaining insight into customer-, seller-, category-, and industry-specific needs
Explaining product features and value propositions to customers and sellers
Providing product demonstrations during the sales cycle as needed
Partnering with stakeholders (e.g., merchants) on product assortment mix and planning
Relationship Management
Requires knowledge of:
Stakeholder identification, analysis, communication, and engagement techniques
Stakeholder management tools and effectiveness methods
Specialized business vernacular and market practices
Cultural styles and best practices
Responsibilities include:
Understanding the interests and profiles of key stakeholders
Analyzing stakeholder needs and sharing relevant information
Engaging with internal and external business partners on a periodic basis
Establishing credibility and responding effectively to stakeholder requests
Sales Proposals and Presentations
Requires knowledge of:
Sales presentation tools and techniques
Sales lifecycle processes
Responsibilities include:
Identifying key features of formal sales proposals and presentations
Recognizing different proposal types and target customers
Understanding the sales proposal and presentation development process
Locating and utilizing appropriate tools and resources
Client Onboarding
Requires knowledge of:
Customer and seller systems
Customer onboarding methodologies
System integration concepts
Responsibilities include:
Driving onboarding efforts for small to medium-sized customers and sellers
Independently resolving onboarding-related issues and escalating as needed
Performing root cause analysis for simple to moderately complex onboarding issues
Highlighting onboarding delays and risks to leaders and stakeholders
Identifying system integration opportunities between customer/seller and internal platforms
Strategic Account Planning and Forecasting
Requires knowledge of:
Account planning tools and techniques
Organizational data sources and customer retention metrics
Revenue and sales forecasting methods and tools
Industry trends and estimation techniques
Responsibilities include:
Leveraging customer and seller interactions to identify cross-selling opportunities
Sharing relevant product information with existing partners
Gathering and analyzing data from multiple sources to forecast sales
Researching product and industry trends to support forecasting efforts
Negotiation Excellence
Requires knowledge of:
Negotiation strategies and techniques
Stakeholder management approaches
Communication best practices
Responsibilities include:
Preparing and compiling relevant data to support negotiations
Understanding negotiation drivers, levers, positions, and desired outcomes
Engaging stakeholders at all levels with clear, position-driven communication
Leadership & Business Impact
Demonstrates up-to-date expertise and provides guidance to others
Develops, executes, and improves action plans aligned with business and customer needs
Builds partnerships to implement business solutions and drive results
Monitors progress, adapts to change, and capitalizes on improvement opportunities
Values & Culture
Respect the Individual
Promotes respect, inclusion, and belonging
Encourages engagement, development, coaching, and recognition
Builds strong relationships and communicates with impact
Act with Integrity
Upholds the highest standards of ethics, compliance, and accountability
Models Walmart values and supports a culture of transparency and non-retaliation
Supports Walmart’s commitment to becoming a regenerative company
Serve Our Customers and Members
Puts the customer and member first while delivering results
Applies data, insights, and an omni-merchant mindset to decision-making
Strive for Excellence
Demonstrates curiosity, resilience, and a growth mindset
Seeks continuous improvement and embraces new tools and ways of working
Work Experience
1–3 years of experience in sales
Education & Experience (One of the following is required)
Option 1: Bachelor’s degree in Engineering, Information Technology, Business, Marketing and Sales, Healthcare, or a related field
OROption 2: At least 2 years of experience in Business Management, Marketing and Sales, Healthcare, Omni-Channel Merchandising, or a related area
All your information will be kept confidential according to EEO guidelines.
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