Internal Sales Consultant
At a glance
Mid-level Account Executive role at Vulcan. Albury · full-time · no salary stated · we estimate A$90,000–A$247,800 across Australia.
Vulcan has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Answer customer questions by phone and email, then reach out to customers proactively by calling
- Sell engineering steel, stainless and aluminium, process orders and prepare accurate quotes
- Check back with customers to gauge satisfaction and collect feedback
- Work with the sales team to find business opportunities, while helping manage stock and inventory
- Build customer relationships and take care of general administrative work
What you bring
- You have previous sales and customer service experience, though it is not essential
- You can work on your own and alongside a team, with close attention to detail
- You have intermediate computer skills
Who this fits
This office-based role suits someone comfortable handling inbound and outbound customer contact, sales, order processing and stock support. You’ll work on-site in Albury from Monday to Friday, 8.00am to 4.30pm. A pre-employment drug screen is required for successful applicants.
From the employer
Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.
About the role
In this office-based internal sales role, you will be the first point of contact for customers, working closely with internal teams and external partners. You’ll be responsible for selling engineering steel, stainless and aluminium products.
What You’ll Be Doing:
- Responding to inbound enquiries via phone and email in a timely and professional manner
- Proactive customer outreach through outbound calling
- Processing customer orders and preparing accurate quotes
- Proactively following up with customers to ensure satisfaction and gather feedback
- Collaborating with the sales team to support business development and identify opportunities
- Building and maintaining strong customer relationships
- Assisting with stock management and inventory control
- Handling general administrative tasks as needed
Requirements
- On-site Monday to Friday 8.00am-4.30pm
- Knowledge/ experience with in the Metal industry an advantage
- Previous customer service and sales experience (preferred but not essential)
- Ability to work independently and part of the team
- Attention to detail
- Intermediate computer skills
Please note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.
Benefits
- On the job training
- Generous parental leave policy
- Employee Assistance Programme
- Professional but relaxed company culture
If the above sounds like you, please submit your details through the application form, and we’ll be in touch ASAP. We’d love to hear from you!
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