Technical Sales Expert (for SE United States)
At a glance
Mid-level Solutions & Sales Engineering role at Voith. Remote, United States.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Collect paper-machine application information and match it to mechanical roll services and roll-cover products
- Guide customers on mechanical roll service and cover applications through visits, calls, and technical support
- Work with R&D and global product teams during launches, then help production standardize implementation
- Investigate product failures and customer claims while supporting troubleshooting and sales activity
- Build customer market-basket opportunities, join regional sales meetings, and travel to assigned sites
What you bring
- Three to five years applying roll covers or mechanical roll services in the field
- Working knowledge of paper-machine rolls and papermaking fundamentals
- Strong communication, sales, customer-service, organization, analysis, and problem-solving skills
- Comfort using Excel, Word, JDE, and scheduling software, with careful time management
- A bachelor’s degree in engineering or a related discipline is preferred, with higher education also valued
Who this fits
This role suits a technically oriented sales professional with roll-application experience and familiarity with paper-mill safety and etiquette. You must live in the Southeastern United States and be ready to spend fifty to seventy-five percent of your time traveling to customers, manufacturing sites, and internal meetings. The work includes sitting, walking, and standing, occasional crouching or crawling, and required PPE in designated areas.
From the employer
About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 20,700 employees, sales of € 4,8 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
Voith Paper is hiring for:
Technical Sales Expert for Southeastern United States
(Remote)
Interested to learn about Voith? Check out our video "Voith careers" on YouTube.
Reasons you’ll love working here:
- Flexibility with Work/Life Balance
- Competitive Compensation and Benefits Package
- 401K with generous company match
- Climate-Neutral Footprint Worldwide
- Tuition reimbursement
Position Summary
The Technical Sales Expert (Roll Applications Engineer) is responsible for collecting application data from paper machines and selecting suitable products from Voith’s mechanical roll service and roll cover lines. This role supports sales, product research, and troubleshooting, while collaborating with customers, manufacturing, and replacement roll teams to meet sales and order goals. The candidate must reside in the Southeastern United States, as this position covers that region.
Key Responsibilities
- Support mechanical roll services, roll covers, and replacement roll products through customer visits, calls, and data collection.
- Lead roll MRS (mechanical roll service) and cover application support.
- Collaborate with R&D and global product teams on new product launches.
- Help investigate product issues, failures, and customer claims.
- Assist production with new product implementation and standardization.
- Contribute to sales efforts and TRM customer market basket development.
- Attend regional sales meetings.
- Travel 50–75% to customer sites, manufacturing facilities, and internal meetings.
Required Skills & Abilities
- Strong verbal and written communication.
- Excellent sales, customer service, and organizational skills.
- Effective time management and attention to detail.
- Strong analytical and problem-solving abilities.
- Proficiency in Excel, Word, JDE, and scheduling tools.
Education & Experience
- 3–5 years of experience in roll cover or MRS applications.
- Knowledge of paper machine rolls and papermaking principles.
- Bachelor’s degree in engineering or related field preferred; 2 years of higher education is a plus.
- Familiarity with paper mill safety and etiquette.
Physical Requirements
- Regularly required to sit, walk, and stand.
- Occasionally required to stoop, kneel, crouch, or crawl.
- Use of PPE (safety glasses, hearing protection, etc.) required in designated areas.
Note: This job description provides a general overview of the role and is not an exhaustive list of responsibilities or qualifications.
Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.
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