Solution Specialist
Vista Group Open · verified Oct 18, 2026 At a glance
Mid-level Solutions & Sales Engineering role at Vista Group. Los Angeles · full-time · $75,000–$78,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Configure, test, and implement Vista software after uncovering client needs and designing system solutions
- Install Vista on-premise and platform software for consultations and longer deployments, remotely or onsite
- Train clients in person and remotely, then advise them on getting more from Vista software
- Own assigned project work through completion while building productive client and team relationships
- Handle cross-regional initiatives, upgrades, maintenance, and urgent configuration or support work as needed
What you bring
- A degree in information technology, computer science, or an equivalent background is preferred
- Experience supporting, deploying, and consulting on software applications
- Strong SQL Server knowledge plus advanced Windows administration across IIS, DNS, DHCP, and networking
- You can juggle multiple projects, solve problems analytically, communicate clearly, and follow work through
- A valid passport, or the ability to obtain one promptly, is required
Who this fits
You’ll suit a client-facing implementation role that combines software configuration, consulting, training, and project ownership. The position is onsite in Los Angeles and includes domestic and international travel. You may also support work outside standard business hours when client operations prevent daytime changes.
From the employer
Part of a talented team of Solution Specialist's, your principal objectives are to execute on our on-premises implementations, projects, consultation, and other dedicated client professional services agreements, as well as the client facing team for our rapidly increasing platform projects around the world. They are responsible for ensuring the delivery of great outcomes for our clients. In summary, they help to generate exceptional client experiences while migrating our clients to our platform offerings.
About the role
- Develop and maintain an extensive understanding of the cinema industry’s business operations to effectively configure and support Vista software for clients, becoming an expert in Vista’s suite of software modules
- Perform project discovery, analyze client requirements, create system designs, and implement solutions within the Vista suite of software, testing the configuration to satisfy client requirements
- Install and configure the Vista on-premise and platform software, as part of both smaller consultation projects and full-scale, long-term deployments, remotely and onsite,
- Effectively train Vista clients both remotely and in person
- Consult with clients on best practices, helping them realize the full potential of the Vista software
- Take ownership of project tasks, delivering through to completion • Build strong relationships with clients and team members
- Expected to perform cross-regional and cross-departmental tasks and initiatives as assigned either on an adhoc, temporary basis, or as part of a more formal rotation program
- While we intend to perform the vast majority of work during standard business hours, team members may be asked to assist with some work items that cannot be performed while clients are operating, including but not limited to system upgrades, maintenance items, or assist with other urgent or business critical, configuration and / or support items
- Travel domestically and internationally
Requirements
Qualification and experience:
- Degree in Information Technology, Computer Science or equivalent (preferred)
- Experience in software application support, deployment, and consultancy
- Strong knowledge of SQL Server, .NET (preferred), advanced user of Windows systems, including IIS, DNS, DHCP, Networking
- Ability to work on several tasks or projects simultaneously, prioritizing and following through to successful resolution
- Excellent problem-solving and analytical skills, verbal and written communication, and organizational skills with meticulous attention to detail
- Ability to remain composed under pressure, using independent discretion and judgment to assess situations and respond appropriately
- Commitment to excellent customer service and dedication to creating great outcomes and working relationships
- Experience in project management and governance (preferred)
- Strong knowledge of cinema operations (preferred)
- Strong knowledge of MS Office (Outlook, Word, Excel, PowerPoint, Access)
- Current valid passport or able to obtain one promptly if required
- Experience with AI toolsets (Copilot & Avo) is preferred
Shared Standards
Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.
One Crew
- We're a diverse team, in different places and functions, and we're at our best when we connect, help and collaborate
Shine a Light
- We communicate openly, we explain the why, and we ask when we don't understand. We don't leave people in the dark
Make it Happen
- We make good things happen as people and as teams through our focus on delivery
Chase Great
- We challenge ourselves and each other to keep improving
Benefits
Salary Range - $75,000-$78,000 p.a.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. We offer:
- Medical, Dental and Vision
- 401(k) with company match
- Cool movie perks
- Great office culture with organized social outings and activities
Sound like you? Apply today!
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Vista Group is an Equal Opportunity Employer:
Vista Group complies with all Federal, State and Local law prohibiting discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state or local law.
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