Social Media & Email Marketing Manager

Virtual Staff 365 Open · verified Sep 10, 2026

Remote Philippines Full-time Manager Email Marketing

Mid-level Email Marketing role at Virtual Staff 365. Remote, Philippines · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll run organic Facebook and Instagram calendars, create posts, and handle daily work in Meta Business Suite
You'll build Klaviyo campaigns and automated flows for welcome, cart recovery, post-purchase, and win-back messages
You'll segment and personalize emails, then test subjects, copy, offers, and send timing
You'll track engagement, opens, clicks, conversions, and revenue to recommend campaign changes
You'll research competitors and trends, support paid Meta work, and use AI tools to expand content output

What you bring

You bring at least five years in social media or email marketing for retail or e-commerce
You have advanced, hands-on command of Meta Business Suite, Facebook, Instagram, and Klaviyo
You can use Canva and generative AI tools, including ChatGPT or Claude, at an intermediate-to-advanced level
You write English to a high standard, interpret marketing metrics, and adjust strategy from the results
You maintain an i5/i7 10th Gen processor, 16GB RAM, dual monitors, and fast internet with a backup connection

Who this fits

This suits someone who can own organic social, email automation, analytics, and AI-assisted content in a small, agile team. You'll work remotely from the Philippines during Australian Eastern Standard Time business hours, with a permanent work-from-home arrangement and a full-time schedule. The listing also states staff HMO, annual leave, and government-mandated benefits.

From the employer

Our client is a Sydney-based e-commerce business operating in the wholesale and retail garden decor sector with seven years of successful trading across Australia. They operate with a small, agile team that highly values initiative, accuracy, and leveraging modern AI tools to work smarter.

They are now seeking to hire a Social Media & Email Marketing Manager to lead organic social channels, execute automated email campaigns, and drive audience engagement. This role plays a vital part in building brand loyalty, nurturing customer journeys, and continually optimising marketing performance through data-led decisions.

Job Responsibilities

Social Media & Community Management

Plan and maintain organic content calendars for Facebook and Instagram
Write, create, and schedule engaging organic social media posts
Manage all day-to-day operations within Meta Business Suite
Prepare eye-catching graphics and creative assets using Canva and AI tools
Monitor and respond promptly to routine social media comments and messages

Email Marketing & Automation

Build and dispatch Klaviyo email campaigns, newsletters, promotions, and product launches
Create and maintain automated email flows including welcome, abandoned cart, post-purchase, and win-back sequences
Segment customer lists effectively based on engagement behaviour and purchase history
Personalise email content for varied customer cohorts to boost conversion
Conduct systematic A/B testing across subject lines, body content, offers, and send times

Strategy, Analytics & AI Integration

Monitor performance and compile reports on engagement, open rates, click-through rates, conversions, and revenue
Recommend actionable campaign improvements using performance data insights
Support paid Meta campaigns through target audience research, creative preparation, and performance reporting
Conduct regular competitor analysis, trend research, and content ideation
Utilize AI tools such as ChatGPT and Claude daily to enhance productivity and content output

Requirements

Minimum 5 years of experience in social media management or email marketing within retail or e-commerce
Advanced hands-on proficiency with Meta Business Suite managing Facebook and Instagram accounts
Advanced expertise in Klaviyo managing campaigns, flows, customer segmentation, and reporting
Intermediate to advanced skill in Canva and generative AI tools such as ChatGPT or Claude
High level of written English communication proficiency
Data-driven mindset with proven capability to interpret metrics and adjust marketing strategies
Reliable hardware setup with minimum i5/i7 10th Gen processor, 16GB RAM, dual monitors, and high-speed internet with a backup connection

Nice-to-Have Skills

Prior experience in the garden decor, home, or wholesale e-commerce spaces
Hands-on exposure to assisting with paid Meta advertising setup and creative preparation
Practical experience writing custom AI prompts to streamline copy and design workflows

Benefits

Permanent work-from-home set-up
Dayshift (Australian Eastern Standard Time business hours)
Full-time job
HMO (STAFF only)
Annual leave
13-month pay
With Government mandated benefits