Inside Sales Associate
At a glance
Entry-level Account Executive role at vegaamericas. Mason.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Answer customer and representative questions by phone, email, or web about technical details, pricing, delivery, and applications
- Prepare quotations for existing and potential customers, representatives, and regional or industry sales partners
- Call on outstanding quotes, new products, and sales leads to support follow-up and business development
- Build customer and sales relationships while addressing complaints, investigating issues, and recommending solutions
- Step in for the inside sales team with phone and email coverage when needed
What you bring
- A two-year degree, preferably in a technical discipline, or comparable education and experience
- At least one year in customer service or sales, or an equivalent mix of background and experience
- Experience using a customer relationship management system
Who this fits
This junior role suits someone comfortable handling customer questions, quoting, follow-up calls, and issue resolution. You’ll work from the Mason, Ohio office and support customers, representatives, and sales colleagues through phone and email.
From the employer
We're looking for an Inside Sales Associate to join our growing office in Mason, OH!
The Inside Sales Team is made up of outgoing and friendly people who put the customer first.
What you’ll do:
- Receive and respond to phone, e-mail and web-based inquiries regarding technical data/support, price, delivery, or application information from customers and representatives.
- Develop clear and effective quotations for current and prospective customers, representatives and/or Regional Sales or Industry Sales.
- Complete proactive open quote follow-up or new product information phone calls.
- Establishes, develops and maintains relationships with current customers, prospective customers, Outside Sales and/or representatives to generate new business for the organization’s products and services.
- Support new business development activities by follow-up phone calls on sales leads, as required.
- Resolves customer complaints by investigating problems, developing solutions and making recommendations to management.
- Back-up Inside Sales team with phone calls and email support as needed. Must address customers’ issues and ensure effective and responsive problem resolution.
What you'll need:
- Two year degree, preferably in a technical field.
- 1+ year(s) customer service or sales experience.
- OR equivalent combination of education and experience
- CRM System experience
VEGA Americas manufactures, distributes, and services process instrumentation to measure level, density, weight, and pressure. Our products have been making industrial processes safer and more efficient for over 60 years.
As an employee, you’ll find VEGA Americas commits itself to the highest quality standards and respect for the individual needs of employees, customers, vendors, and shareholders. Don’t take it from us alone, VEGA has been awarded a Cincinnati Enquirer’s Top Workplace Award for 10 years running!
Our Mission: With innovative technologies and services, we develop solutions that inspire. Through our sense of simplicity and our focus on people, we are looking to the future with curiosity. Locally grounded and globally connected, together we give values a home.
Our Values: Curiosity, Humanity, Simplicity, Connectivity
VEGA Americas, Inc. is an Equal Opportunity employer. It is our policy that we will not discriminate against any person based on race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, or veteran status.
We are proud to be an Equal Opportunity Employer. EOE AA Minority/Female/Vet/Disability
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