Transportation Communication Specialist - Care Coordination System

Uvmhealth Open · verified Sep 10, 2026

South Burlington Full-time Mid-level Communications

Mid-level Communications role at Uvmhealth. South Burlington · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Arrange safe, prompt ground and air transfers for patients across the University of Vermont Health region
Keep information moving accurately between EMS agencies, referring providers, consumers, and UVMMC’s Emergency Department
Coordinate transport plans alongside the RTC nurse and RTC specialist
Support smooth, efficient communication throughout inter-hospital transport coordination

What you bring

Finish high school or an equivalent program; some college is preferred
Within two years, obtain NREMT registration and an EMT, Advanced EMT, or Paramedic license
Alternatively, secure Emergency Medical Dispatcher and Certified Flight Communicator certification within twelve months
Know radio communication, computer dispatch, and medical terminology
Bring service-focused healthcare experience and comfort with fast, stressful, changing work

Who this fits

You’ll work full time in South Burlington on evening or night shifts lasting 8 to 12 hours. Weekend coverage is required every other weekend. This role suits you if you can communicate clearly and stay effective in a fast-paced, high-stress environment

From the employer

Building Name: UVMMC - 40 IDX Drive

Location Address: 40 IDX Drive, South Burlington Vermont

Regular

Department: CCS Communications Center

Full Time

Standard Hours: 40

Biweekly Scheduled Hours:

Shift: Eve/Night-8-12Hr

Primary Shift: -

Weekend Needs: Every Other

Salary Range: Min $21.26 Mid $26.58 Max $31.89

Recruiter: Jaclyn Kimak

In collaboration with the RTC Coordination Nurse and RTC Specialist, works to coordinate appropriate, safe, rapid and efficient inter-hospital transport. This includes both ground and air for patients within the University of Vermont Health region. The Transportation Communication Specialist is responsible for ensuring smooth, accurate, and efficient relay of information between EMS agencies, referring providers, consumers, and the Emergency Department at UVMMC.

Education:

High school or equivalent required; some college preferred.
Nationally registered (NREMT) and licensed EMT, Advanced EMT, or Paramedic required within two (2) years of employment OR Certification as an Emergency Medical Dispatcher and Certified Flight Communicator within 12 months.

Experience:

Two (2) years experience as ambulance or emergency dispatcher preferred.
Six (6) months to one (1) year experience in EMS working for EMS services preferred.
Experience in service-related healthcare occupation, demonstrating proficiency in interacting with customers and ability to work in a high-paced, high-stress and dynamic environment.
Must have working knowledge of radio communications and computer dispatch.
Working knowledge of medical terminology.