Senior Account Executive
At a glance
Senior Account Executive role at userpilot. Austin · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Run new-business and existing-customer deals from discovery through signature, including account expansions
- Generate pipeline each week while maintaining forecasts and meeting bookings and pipeline goals
- Guide prospects through free trials and proof-of-concept evaluations with value-focused discovery
- Build executive relationships and account plans that support new revenue, expansion, and retention
- Coordinate with Customer Success, Solutions Engineering, Legal, and Operations on technical needs and customer value
What you bring
- At least five years selling B2B SaaS products
- A record of owning complete sales cycles, including expansion opportunities
- Experience delivering customized technical demonstrations to prospective and current customers
- Strong negotiation, contract handling, relationship-building, and client management skills
- Evidence of consistently reaching sales goals
Who this fits
This role suits a senior SaaS seller who can manage acquisition, expansion, forecasting, and retention work across a customer portfolio. You will work three days each week from the Austin office and must be legally authorized to work in the United States. Visa sponsorship is unavailable.
From the employer
Userpilot is a leading product engagement and analytics platform trusted by over 1,000 companies worldwide. Our innovative event-based tracking solution helps product teams gain actionable insights to acquire, convert, and retain users, with the support of powerful user engagement and feedback tools.
About the Role
Userpilot is looking for a motivated and strategic Senior Account Executive to join our growing sales organization. In this role, you will own the full customer lifecycle, including new customer acquisition, expansions, and churn mitigation. You will be the primary point of contact for customers in your book of business and partner closely with Customer Success, Solutions Engineering, Legal, and Operations to ensure long-term customer value while driving toward quarterly sales and retention targets. This is a unique opportunity to be part of a fast-growing company at the forefront of product engagement.
Responsibilities
- Develop deep expertise and understanding of Userpilot’s features
- Own the full sales cycle for new prospects and current customers from discovery through close
- Drive expansion strategies within your book of business
- Consistent, weekly pipeline generation
- Manage a rolling forecast and consistently hit pipeline creation and bookings targets
- Navigate free trials and POC evaluations with prospects
- Lead value-based discovery to uncover customer challenges and align Userpilot's platform as the solution
- Build executive-level relationships across customer organizations
- Create and execute account plans that drive net new, expansion opportunities, and long-term growth
- Partner cross-functionally to address technical needs and deliver value realization
- Maintain timely and accurate records of activities in HubSpot and other sales tech tools
Qualifications:
- 5+ years of experience in B2B SaaS sales
- Proven ability to manage a full sales cycle, including expansions
- Experience providing tailored technical product demonstrations to new and existing customers
- Strong negotiation and contract management skills
- Strong relationship-building and client management skills
- Demonstrated track record of consistent goal attainment
Check out our scores here on RepVue to see why we're the best in sales: https://www.repvue.com/companies/userpilot
This is a hybrid position working 3 days per week in our Austin office.
Benefits:
- Competitive base salary and attractive OTE
- Training opportunities, participation in industry events, and conferences
- Excellent opportunities for career progression
- Dynamic work environment
- Private employee medical insurance
- Partner with high-growth, transformative companies shaping the future of SaaS and product experiences.
EEO Statement
Userpilot is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All qualified applicants will receive consideration for employment.
Visa/Work Authorization
Applicants must be legally authorized to work in the United States. We are not able to sponsor or take over sponsorship of an employment visa at this time.
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