Key Account Manager Away From Home
At a glance
Manager-level Account Management role at US Kraft Heinz. Copenhagen · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Shift Danish Away From Home sales toward a blended model, balancing distributor-led business with direct customer work
- Run distributor accounts and direct customer relationships, covering prices and customer investment plans
- Win new customers and strengthen existing partnerships to support retention and customer satisfaction
- Set the yearly sales approach and channel plans, then track results against performance targets
- Lead sales forecasts and demand plans to help keep supply running smoothly
What you bring
- A bachelor's degree in sales, business administration or another related discipline
- Relevant experience in key accounts, sales or a comparable commercial role
- Fluent Danish and English, spoken and written, for customer and internal communication
- Strong Microsoft Office skills for analysis, reporting, presentations and sales tracking
Who this fits
This role suits a commercially minded, organized account manager who can negotiate, spot growth opportunities and work across customer, distributor and internal relationships. You’ll be based in Copenhagen, with a hybrid schedule of three office days and two days working from home.
From the employer
Job Description
At Kraft Heinz, we believe that success comes from passion, courage, and team spirit. As a global company with strong values and a clear vision, we are looking for people who want to take responsibility and make a difference — every day!
We have an exciting opportunity for a Key Account Manager to join our Danish organization in Copenhagen and make a difference at Kraft Heinz in the Danish Away From Home market. You will be working in a high performing team, alongside peers always trying to reach the next level and will report to the Head of Away From Home, based in Stockholm. In this role you get the opportunity to play a key role in shaping the future GTM model for the Nordic priority area Away From Home.
Your responsibilities:
- Develop the business by transitioning from a primarily distributor-led model to a hybrid go-to-market model.
- Manage distributor business and direct Away From Home accounts, including pricing and customer investments.
- Identify and acquire new customers while strengthening relationships to drive retention and satisfaction.
- Create and execute the annual sales strategy, including customer investment plans.
- Contribute to a long-term channel strategy to accelerate growth in the Danish Away From Home market.
- Track and report sales performance, ensuring key performance indicators are achieved.
- Lead forecasting and demand planning to support a smooth and efficient supply chain.
Your Qualifications:
- Bachelor’s degree in Sales, Business Administration, Marketing or a related discipline; a Master’s degree is advantageous.
- Relevant experience in Key Account Management, sales or a similar commercial role, ideally within Grocery, FMCG or Foodservice.
- Proficiency in Microsoft Office, including analysing information, preparing reports, supporting presentations and monitoring sales performance.
- Fluent written and spoken Danish and English are essential for effective communication with customers, distributors and internal stakeholders.
- A commercially minded and structured approach, with the ability to understand customer needs, identify opportunities, manage priorities and support sales-planning decisions.
- Strong communication, relationship-building and collaboration skills, with the ability to work proactively with customers, distributors and cross-functional teams while supporting accurate forecasting and demand planning.
Professional skills:
- Ability to Simplify. We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges
- Commercial Sense and Growth Mindset. You are always seeking for opportunities to expand your business and create more savings, while over delivering your targets.
- Strong negotiation skills. Confidence and ability to handle customer negotiations
- Analytical. We are a very data driven company. You know how to translate complex data into a simple solution and business opportunities with your analytical mindset, understanding the P&L and how to evolve it.
- Curiosity, positivity & enthusiasm. You are curious, positive, and enthusiastic. People know you as the driver of the team. You are a team player, and relationship builder.
What we offer:
- A collaborative and inclusive workplace culture
- Opportunity to develop skills and grow within a global organization
- A competitive salary and excellent bonus structure (above market)
- Hybrid working model: 2 days from home and 3 days in the office in Copenhagen
- Wellbeing programs- like our Employee Assistance Program and Family Support Program
Location(s)
Denmark - Copenhagen
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
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