Ecommerce Specialist (Marketplace Coordinator) - Work from Home / Dayshift

Twoconnect Open · verified Sep 15, 2026

Remote Philippines Full-time Mid-level Ecommerce Marketing

Mid-level Ecommerce Marketing role at Twoconnect. Remote, Philippines · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll run daily operations for Shopify and marketplace storefronts, keeping product data, prices, stock, and account compliance accurate
You'll process orders, coordinate delivery with suppliers and logistics, and resolve customer questions, returns, and service issues
You'll support campaigns, search-friendly content, promotions, influencer work, and affiliate activity to improve the customer journey
You'll review sales, customer, and marketplace data, then report findings and recommend changes to listings, pricing, marketing, and usability

What you bring

You hold a bachelor's degree in business, marketing, ecommerce, or a related discipline
You bring at least three years of experience running ecommerce work across Shopify and major marketplaces such as Amazon, eBay, and Lazada
You understand online merchandising, order workflows, ecommerce SEO, conversion improvement, and end-to-end campaign support
You're highly capable with Shopify 2.0, seller dashboards, integrations, analytics and reporting tools, and Microsoft Office

Who this fits

This role suits someone organized, detail-focused, and comfortable balancing multiple deadlines while working with marketing, logistics, design, and IT. It's a permanent work-from-home position for someone in the Philippines, with a Monday-to-Friday dayshift schedule from 7:00 AM to 4:00 PM PHT, adjusted when daylight saving changes apply.

From the employer

As our E-Commerce Specialist, you'll be taking the lead in managing and enhancing our client's online stores and marketplace presence on platforms like Shopify, Amazon, eBay, Lazada, and others. Here’s what you’ll be responsible for:

Marketplace & Store Management

Oversee daily e-commerce operations across Shopify and multiple marketplaces.
Maintain accurate product listings, pricing, and inventory.
Monitor marketplace compliance and resolve listing or policy issues to keep accounts in good standing.
Ensure the Shopify store is fully functional, updated, and optimized for conversions.

Order & Customer Management

Process and track customer orders across all platforms.
Coordinate with logistics and suppliers to ensure timely, accurate delivery.
Handle customer inquiries, returns, and issues with professionalism to maintain excellent satisfaction.

Marketing & Growth Support

Support marketing initiatives including campaigns, SEO-optimized content, and promotions.
Manage and coordinate influencer and affiliate marketing activities.
Assist in improving the digital customer journey and overall store performance.

Data & Performance Analysis

Analyze sales trends, customer behavior, and marketplace performance.
Recommend improvements to listings, pricing, marketing, and user experience.
Prepare regular reports and collaborate with cross-functional teams (marketing, design, logistics, IT).

Requirements

Bachelor’s degree in Business, Marketing, Ecommerce, or a related field (required).
Minimum 3+ years of proven experience managing ecommerce operations across Shopify and major marketplaces (Amazon, eBay, Lazada, etc.).
Strong knowledge of order management, online merchandising, and ecommerce best practices, including SEO for ecommerce and conversion optimization.
Experience in supporting end-to-end marketing campaigns, content creation, and enhancing digital customer journeys.
High proficiency in Shopify (including Shopify 2.0), marketplace seller dashboards, and third-party integrations.
Skilled in using data analytics tools, reporting dashboards, and Microsoft Office Suite to track performance and make data-driven decisions.
Excellent problem-solving, organizational, and communication skills with a keen eye for detail and accuracy.
Ability to multitask and prioritize effectively in a fast-paced, deadline-driven environment.
Knowledge of digital marketing channels (Google Ads, Facebook Ads, email automation) is highly advantageous.
Demonstrated ability to collaborate across departments (marketing, logistics, design, and IT) to deliver results-driven ecommerce solutions.

Highly Advantageous

Familiarity with digital marketing platforms, including Google Ads, Facebook Ads, and email automation.
A solid background in drop-shipment fulfillment and setting up marketplaces.
Practical experience in managing affiliate marketing and influencer campaigns.

NOTE: The official job title of the role is Marketplace & Ecommerce Coordinator.

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

Permanent work from home
Monday–Friday: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time)
HMO with 2 free dependents and medical reimbursements
Government-mandated benefits
Opportunities to work with leading companies in Australia and beyond
Training programmes for career development
Engaging company outings, team activities and wellness sessions
Supportive, inclusive culture
Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.