Solutions Engineer, Jeddah KSA
Trendmicro Open · verified Oct 22, 2026 At a glance
Mid-level Solutions & Sales Engineering role at Trendmicro. KSA Off-Site · full-time.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Guide Jeddah customers through choosing and deploying Trend Micro’s next-generation security solutions
- Show product value through technical demonstrations, presentations, webinars, workshops, and industry events
- Equip sales staff and channel partners with product updates, training, and stronger customer messaging
- Design responses to customer security problems while shaping their technical strategy and implementation approach
- Coordinate with support teams to maintain customer health and contribute to internal methods and documentation
What you bring
- At least three years delivering high-quality presales support and solution work for customers
- Strong knowledge of SOC operations, security analytics, cloud architecture, cloud-native application security, SASE, CASB, and zero trust
- Excellent spoken and written English, with a strong interest in cybersecurity and customer security outcomes
- A solid grasp of public cloud technologies, especially AWS and Azure
Who this fits
You’ll suit a customer-facing sales engineering role that combines cybersecurity expertise, solution design, technical storytelling, and partner enablement. The position is based in Jeddah, Saudi Arabia, and calls for confident communication with audiences at every organizational level. It also suits someone comfortable presenting at webinars, workshops, and industry events, with public speaking experience viewed favorably.
From the employer
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
POSITION OVERVIEW
The Sales Engineer (SE) for Jeddah, Saudi Arabia will be the technical bridge between our Sales Representatives and their pre-sales customers. As a Trend Micro product expert will guide customers and prospects in the selection and deployment of Trend Micro Next-Gen security solutions and take joint ownership with Sales team in developing customer relationships, providing leadership in security architecture and help influence customer’s technical strategy with strong problem-solving skills. A Sales Engineer is a trusted advisor to customers by developing an understanding of customer needs, risks, tolerance and technology gaps and implementation.
PRIMIRY RESPONSIBILITY
Apart from being a technologist, you are expected to understand customer journey with product and it’s experience and help customer to navigate through it smoothly
Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey
A strong pillar to build and train sales organisation. You shall be an extremely good storyteller and help sales team to sell better and effectively
Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc.
Leveraging channel partners by upscaling and training for customer engagement is integral part of the role
Conduct routine update on the new product/ technology to the internal sales staff
Work closely with Regional / Global Product Manager and Product Marketing Manager to obtain the latest Product/ Technology know how
Confidently deliver engaging technical demonstrations highlighting Trend Micro products advantages and benefits via solid messaging, presentation skills and public speaking
Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution
Present to all levels of an organisation complex technical issues and solutions in a meaningful, engaging, and digestible manner
Apply strong problem-solving skills to design solutions that solves the customer problems
Developing close relationships to help influence the technical strategy of the customer
Deliver training to customer and prospects about Trend Micro solutions
Working with company technical support personnel to ensure ongoing quality of support and customer health
Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies
Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest
Most of the sales engineers actively participate in webinar, workshop and other industry event as a speaker or panellist. Very good public speaking skill will be added advantage to the role
EXPERIENCE
Minimum 3 years of rich experience in delivering highest quality presales Support and Solution by bringing unique value on to the table for customers
Strong understand and knowledge on SOC operations, security analytics capabilities, cloud architect understanding, cloud native application security, SASE, CASB, Zero trust model will be key advantage.
Knowledge and understating on Microsoft O365, Azure, google, AWS services will be added advantage.
Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage
Good written and spoken communication skills in English
A strong interest in all aspects of cybersecurity and a passion for customer security
Excellent of understanding of public cloud technologies such as AWS and Azure
Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
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