Communications and Engagement Officer
At a glance
Mid-level Communications role at Transport for NSW. Sydney · no salary stated · we estimate A$95,000–A$130,348 across Australia.
Transport for NSW has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Turn complex information from enterprise projects and priorities into clear communications for different audiences
- Build and deliver communication plans for strategic initiatives such as Respect at Transport Week
- Coordinate work across divisions, agencies and specialist teams to move initiatives forward
- Help shape communications strategy while managing several workstreams and shifting priorities
What you bring
- You have handled complex communications projects from initial planning through delivery
- You write clearly and can absorb unfamiliar topics to create engaging content for varied audiences and channels
- You can coordinate stakeholders, juggle competing priorities and keep projects progressing
Who this fits
This role suits a communications professional who combines strategic thinking with strong writing, project coordination and sound judgement. Flexible work options may be available.
From the employer
If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.
You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.
In this role, you’ll:
Be part of the Strategic Communications team, delivering high-quality communications for a diverse range of enterprise-wide projects and priorities across Transport, translating complex information into clear, audience-focused communications.
This role will see you develop and implement end-to-end communication plans for strategic initiatives, like Respect at Transport Week, working across divisions, agencies and specialist teams.
You’ll contribute to communications strategy and use strong project management skills to coordinate multiple workstreams, work through changing priorities and deliver outcomes across Transport.
About you
You’re a communications professional with experience working on complex projects from planning through to delivery. You’re a strong writer who can quickly understand new topics and create clear, engaging content for different audiences and channels.
You’re organised and can confidently coordinate stakeholders, manage competing priorities and keep projects moving in a fast-paced environment. You’re comfortable working through ambiguity, managing multiple workstreams and collaborating with teams across the organisation.
You build strong working relationships and bring sound judgement, problem-solving skills and a practical approach to communications. You’re also a strategic thinker who can see the bigger picture and translate it into effective communications.
For more information on this position and business unit, view the role description and information pack.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Tuesday 17 November 2026
For more information about this role, please contact HALAY.ALKOZAI@TRANSPORT.NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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