Director of Lifecycle Marketing

Tomo Credit tomocredit.com Open · verified Sep 18, 2026

SAN FRANCISCO Full-time Director Email Marketing

Leadership Email Marketing role at Tomo Credit. SAN FRANCISCO · full-time · no salary stated · we estimate $185,000–$228,000.

Estimated pay

Tomo Credit has not published a salary for this role. The figure below is our estimate, not theirs.

$185,000 – $228,000

What the middle half of lead email marketing roles in SAN FRANCISCO paid, among postings that did state a salary.

Worked out from 5 postings that stated pay, median $204,000. Last updated Mar 10, 2026.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Set lifecycle plans across the customer journey to lift subscription conversion, retention, and lifetime value
Use behavioral, demographic, and product-use data to target customers with personalized experiences
Build and launch automated and manual email, push, and SMS campaigns
Run experiments, study results with Data, and scale tactics that improve conversion, churn, and campaign performance
Track conversion, engagement, and campaign ROI, then bring recommendations to leadership

What you bring

At least six years in lifecycle, CRM, or retention marketing for consumer digital or subscription products
A record of using lifecycle programs to improve subscription conversion and retention
Hands-on experience planning, running, and evaluating A/B and multivariate tests
Experience with automation, segmentation, and analytics tools such as Braze, Hightouch, HubSpot, or Amplitude
Strong judgment, communication, and influence across teams and senior stakeholders

Who this fits

You’ll suit a data-led lifecycle leader who can set strategy while personally improving campaigns. The role works closely with Product, Data, Design, and Growth Marketing and calls for strong organization, initiative, and follow-through. It is full-time and onsite at TomoCredit’s San Francisco headquarters.

From the employer

Who We Are

As seen in TechCrunch, Forbes, and Bloomberg, TomoCredit is one of the fastest-growing companies in FinTech. We’re on a mission to disrupt the outdated credit system and expand access to modern banking.

Headquartered in San Francisco, TomoCredit is led by one of Inc.’s Top Female Founders and powered by a team of talented professionals from companies like Square, American Express, and Lending Club. We value passionate, grounded, and “can-do” individuals who are detail-oriented while keeping the big picture in focus.

We’re looking for someone who thrives on getting things done—someone who sees obstacles as opportunities and tackles them with grit and creativity. This role requires a self-starter with strong organizational skills and pride in delivering exceptional work. If you’re inspired by the idea of helping millions build a stronger financial future, we want to hear from you. Please note: This is a full-time, onsite position based in our San Francisco headquarters.

About the Role

We’re looking for a data-driven, results-obsessed leader to own and scale our lifecycle marketing across the full customer journey for our consumer digital product.

As the Head of Lifecycle Marketing, you will be responsible for building programs that convert prospects into subscribers, increase retention rates, and maximize lifetime value (LTV). You’ll lead the vision for lifecycle strategy, championing customer engagement and loyalty while executing high-performing campaigns that directly impact revenue.

This is an in-office leadership role in San Francisco, where you’ll work side-by-side with Product, Data, Design, and Growth Marketing. You’ll combine strategic influence at the leadership table with hands-on campaign optimization, continuously testing, iterating, and improving based on real results.

What You’ll Own

Full-Funnel Lifecycle Strategy – Define and lead lifecycle initiatives that drive subscription conversion, improve retention rates, and increase LTV.
Segmentation & Personalization – Develop advanced targeting strategies using behavioral, demographic, and product usage data to deliver highly personalized experiences.
Campaign Execution – Build and launch automated and manual campaigns (email, push, sms) that support product launches, seasonal initiatives, and ongoing engagement programs.
A/B Testing & Experimentation – Design and run experiments to optimize subscription conversion rates, churn reduction, and overall campaign performance. Partner with Data teams to interpret results and scale winning strategies.
Cross-Functional Collaboration – Align with Product to integrate lifecycle messaging into feature releases and with Growth Marketing to ensure seamless post-acquisition engagement.
Performance Analysis – Own key metrics, including paid conversion, engagement, and campaign ROI. Present actionable insights to leadership and adjust strategy based on data.
Martech & AI Optimization – Manage lifecycle tools (Braze, Hightouch, HubSpot, etc.) and implement AI-driven enhancements for personalization, predictive targeting, and performance improvement.

Who You Are

Experience: 6+ years in lifecycle, CRM, or retention marketing for consumer digital products or subscription-based businesses.
Proven Results: Demonstrated success in improving subscription conversion and retention rates through data-driven lifecycle programs.
Testing Mindset: Strong background in designing, executing, and analyzing A/B tests and multivariate experiments.
Tech-Savvy: Hands-on with marketing automation tools, segmentation frameworks, and analytics platforms (Amplitude, Hightouch, or similar).
Analytical & Strategic: Skilled in translating data into actionable strategies with measurable business impact.
Collaborative Leader: Strong communication skills and proven ability to influence cross-functional teams and senior stakeholders.

Why Join Us

Lead a mission-critical growth function at a high-impact consumer brand.
Drive measurable results in subscription conversion, retention, and revenue growth.
Work in-person with high-performing, collaborative teams in our San Francisco HQ.
Competitive compensation, equity, and benefits package.
Join a culture that values impact, innovation, and customer obsession over box-checking.

Our Commitment to Diversity

TomoCredit is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, regardless of race, religion, gender identity, sexual orientation, age, disability, or veteran status.

Ready to make an impact? Join us onsite in San Francisco and help reshape the future of credit.