Community Manager

The Skyline Group of Companies skylinegroupofcompanies.ca Open · verified Sep 18, 2026

Gravenhurst Full-time Manager Community Marketing

Mid-level Community Marketing role at The Skyline Group of Companies. Gravenhurst · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll market available homes, answer rental questions, process applications, and close leases while logging every contact
You'll resolve tenant concerns within a day, coordinate maintenance, and communicate respectfully through disputes
You'll stay available for emergencies, prioritize accommodation requests, and uphold accessibility policies
You'll organize resident events and manage fire-safety inspections, records, and logbooks
You'll collect rent, track spending, support audits, and maintain accurate property records and software entries

What you bring

You'll need post-secondary study in business administration, hospitality, or sales
You'll need at least two years in office administration and customer service
You'll need computer skills across Word, Excel, email, and web tools
A valid driver's licence, satisfactory driving history, and auto insurance may be required
You're able to lift 50 pounds and handle bending, pushing, pulling, and stairs

Who this fits

This suits someone who can combine residential customer service with detailed administrative and financial recordkeeping. You'll work Monday to Friday in Gravenhurst, Ontario, with on-site duties that include inspections, resident interactions, and physical tasks.

From the employer

Location: Gravenhurst, Ontario, Canada
Job Type: Full-Time
Schedule: Monday to Friday
Compensation Includes:
- $42,000 annually
- Monthly Bonus
- Employer Paid Health & Dental Benefits

Job Overview:
The Community Manager is responsible for supporting the daily on-site operations of residential properties by administrative duties and providing exceptional customer service to tenants.
Key Responsibilities:

Advertise and show available units to prospective tenants, respond to all rental inquiries, process application forms, assist with verifying credit references, send required documents and applications to Head Office for approval, and close rental agreements while keeping a detailed record of all calls, emails, and walk-ins.
Maintain tenant satisfaction by promptly addressing concerns and complaints within 24 hours, providing excellent customer service, and coordinating maintenance or minor repairs. Approach all tenant interactions with respect, particularly during disputes, and ensure clear communication throughout the resolution process.
Be accessible during working hours and respond swiftly to tenant emergencies. Prioritize accommodation requests and ensure adherence to accessibility policies. Plan and execute tenant engagement events to promote a strong sense of community.
Oversee fire safety recordkeeping, conduct regular inspections, and maintain logbooks in compliance with company procedures. Collect and deposit rent payments, track expenditures, and assist with audits. Handle administrative duties such as responding to emails, faxing documents, posting notices, and ensuring accurate record-keeping of transactions.
Complete essential documentation with attention to detail for leases, inspections, and resident records, and track expenses in the property management software.

Qualifications:

Post-secondary education in business admin, hospitality or, sales and minimum two (2) years’ experience in the office administration and customer service is required.
Valid driver’s license with satisfactory driving record and automobile insurance may be required.
Computer skills (Word, Excel, e-mail/web) are required.
Ability to lift 50lbs, bend, push and pull as well as go up and down stairs.

Who are we?
Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products.

Why us?
We offer competitive pay structure, employer paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities. We pride ourselves as an inclusive and empathetic employer. Our culture empowers staff at all levels to support and build vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [email protected]

Apply Online: skylinegroupofcompanies.ca/careers