Junior Commercial Lines Account Manager / CSR
Hybrid Newark Full-time Junior Account Management
At a glance
Entry-level Account Management role at The Misch Group. Newark · full-time.
Pay not stated
RoleAccount Management
SeniorityJunior
LocationNewark
WorkplaceHybrid
EmploymentFull-time
PostedAug 3, 2026 · 7w ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Service commercial accounts by handling changes, endorsements, renewals, certificates, and policy records
- Keep clients, carriers, and teammates informed while following up on open servicing items
- Check policies, fix discrepancies, and reconcile audits or pursue loss-control follow-up when needed
- Maintain accurate agency-system records and apply carrier guidelines to keep renewals moving
What you bring
- You bring one to three years of commercial lines account management or CSR experience
- Strong organization, careful follow-through, and clear client communication are required
- An NJ P&C license is preferred, though you can qualify with readiness to obtain it
- You are comfortable with AMS360 and Microsoft Office, particularly Outlook, Word, and Excel
Who this fits
This junior role suits an early-career commercial insurance professional who wants hands-on account servicing experience. You should be able to manage multiple priorities, communicate professionally, and work from Metuchen, New Jersey in a hybrid arrangement. Exposure to transportation, heavy construction, or inland marine accounts would help.
From the employer
Junior Commercial Lines Account Manager / Commercial Lines CSR
We are seeking a motivated Junior Commercial Lines Account Manager / Commercial Lines CSR to support our commercial lines team in Metuchen, NJ. This role is ideal for an early-career insurance professional who has some commercial lines service experience and is looking to grow within a stable, client-focused agency environment.
In this role, you will assist with the daily servicing of commercial accounts, including policy changes, endorsements, renewals, certificates of insurance, routine client communication, and internal follow-up with carriers and team members. You will be part of a collaborative agency team that values accuracy, responsiveness, and strong customer service.
What you'll do
- Support commercial lines account servicing across a book of business
- Process endorsements, renewals, certificates, and policy documentation
- Communicate with clients, carriers, and internal teammates in a timely, professional manner
- Track open items and help keep accounts moving through the renewal and servicing process
- Maintain accurate records in agency systems and support workflow discipline
- Learn and apply agency procedures, carrier guidelines, and account servicing best practices
- Support policy checking, discrepancy correction, and general servicing follow-through
- Assist with audit reconciliations and loss control follow-up as needed
- 1-3 years of commercial lines account management and/or CSR experience
- Strong attention to detail and follow-through
- Clear communication and a client-service mindset
- Ability to stay organized and handle multiple priorities
- NJ P&C license preferred; licensing readiness is acceptable for the right junior candidate
- AMS360 experience preferred
- Transportation, heavy construction, or inland marine exposure is a plus
- Strong Microsoft Office skills, especially Outlook, Word, and Excel
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