Commercial Account Manager / Commercial CSR
On-site Hartford Full-time Manager Account Management
Mid-level Account Management role at The Misch Group. Hartford · full-time · $70,000–$90,000 base.
SalaryStated by The Misch Group
$70,000 – $90,000
Base salary for this role, in USD per year, as published in the posting.
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll manage relationships across a commercial insurance client book
- You'll coordinate renewals, endorsements, certificates, coverage records, and account service
- You'll work with producers, carriers, and agency colleagues to respond to client needs
- You'll use AMS360 to keep accounts accurate and service workflows moving
- You'll support varied commercial accounts, including complex property and real-estate work
What you bring
- Hold an active Property & Casualty license for New York or Connecticut
- Bring three or more years of experience in Commercial Lines insurance
- Have worked as a Commercial Account Manager, Commercial CSR, or comparable client-service professional
- Have hands-on experience with AMS360
- Communicate clearly, stay organized, and reliably follow through
Who this fits
This role suits an experienced agency professional who enjoys client relationships, detailed service work, and close collaboration. You'll work onsite during onboarding, with hybrid flexibility possible after the ramp-up period if you demonstrate independence. The listing identifies Rye Brook, New York, or Madison, Connecticut as the work locations.
From the employer
Commercial Account Manager / Commercial CSR
Location: Rye Brook, NY or Madison, CTCompensation: $70,000-$90,000, depending on experience
Work model: In-office onboarding, with hybrid flexibility available after an initial ramp-up period based on demonstrated independenceAn established independent insurance agency is hiring a Commercial Account Manager / Commercial CSR to support a sophisticated Commercial Lines book. This is a strong opportunity for an experienced agency professional who enjoys building client relationships, managing complex service work, and working in a collaborative, relationship-driven environment.
What you will do
- Manage and support Commercial Lines client relationships.
- Coordinate renewals, endorsements, certificates, coverage documentation, and ongoing account service.
- Partner with producers, carriers, and internal colleagues to deliver responsive, high-quality client support.
- Use AMS360 to maintain accurate account records and manage service workflows.
- Support a diverse commercial book with meaningful exposure to complex property and real-estate-related accounts.
What we are looking for
- Active Property & Casualty license in New York or Connecticut.
- At least three years of Commercial Lines insurance experience.
- Experience as a Commercial Account Manager, Commercial CSR, or similar commercial client-service professional.
- Hands-on AMS360 experience.
- Strong communication, organization, and follow-through.
- Comfort working in the office during onboarding and collaborating closely with an established agency team.
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