Community Manager (UK and Europe) - FTC 6 Months
At a glance
Manager-level Community Marketing role at Team17 Digital. Remote, United Kingdom · contract.
Pay not stated Community Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Build community plans for Team17 games and run campaigns for players across the UK and Europe
- Bring player feedback to production teams and developer partners, highlighting ways to improve engagement and retention
- Coordinate community projects with development, marketing, sales and external partners, keeping work on schedule
- Plan channel content, manage social media and forums, and serve as a first contact for players
- Produce and present livestreams that support community campaigns
What you bring
- You have worked as a Community Manager and developed original, meaningful campaign strategies
- You have produced and presented livestreams, created social content, and built communities on Discord
- You can track community sentiment and turn findings into campaign insights and future learnings
- You understand Team17 games and their audiences, with strong knowledge of video games and their development
- You can create content for TikTok, Twitter, Facebook and YouTube, and adapt it to emerging trends
Who this fits
This six-month contract suits a community marketer who can manage several game communities and work with internal teams and external partners. The role is remote in the United Kingdom and focuses on communities across the UK and Europe.
From the employer
JOB PURPOSE
The purpose of this role is to build, grow and engage passionate gaming communities across the UK and Europe for our WARDOGS title.
As a Community Manager you will be responsible for planning and delivering community activity and campaigns that strengthen player relationships, build advocacy and provide valuable audience insight to support the ongoing success of our games.
MAIN DUTIES & RESPONSIBILITIES
· Develop and manage community strategy for key Team17 products
· Collect and present important community feedback to our internal production team and external developer partners throughout campaigns and help identify key areas of focus to improve engagement, retention and widen appeal
· Work closely with internal development, marketing and sales teams, as well as external partners to coordinate community led projects and ensure deadlines are met
· Act as a liaison with external partners, ensuring strong relationships are built and maintained Planning and managing a schedule of content that nurtures and grows Team17’s community across our owned channels
· Day-to-day social media and forum management, acting as the Team17 representative on our products and first point of contact for our players
· Organise and host livestreams in line with community campaign plans
· Act as ambassador to our titles internally and online in our communities, quickly developing an in-depth understanding of all Team17 products
· Manage multiple communities across an eclectic range of titles & genres
KEY SKILLS, KNOWLEDGE & EXPERIENCE
Essential
· A strong understanding and experience of Team17 games and their audiences
· An unquenchable passion for video games, their development, with an expert understanding of the current video games industry
· Previous experience as a Community Manager, developing inventive and meaningfulcampaign strategies
· Experience of livestream production and presentation
· An ability to track, measure and collate community sentiment reports to help recognise key factors in a campaign – helping ensure campaigns deliver the best results possible, and to identify key learnings for the future.
· Experience creating engaging social media content
· Working knowledge of photo and video editing software (e.g. Adobe Photoshop and Adobe Premiere Pro)
· Excellent communications skills with the ability to build effective, collaborative relationships with a variety of stakeholders
· Experience in building & managing communities on Discord
· The ability to clearly convey information to players across different social media platforms
· Knowledge & understanding of creating content across TikTok, Twitter, Facebook and YouTube – including the ability to adapt to key trends.
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