Global Account Manager
At a glance
Mid-level Account Management role at TE Connectivity. Taipei.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Act as the main customer contact, strengthening trust and positioning TE as a strategic partner
- Coordinate regional sales, FAE, pricing, support and operations teams to resolve escalations and deliver globally
- Align OEM teams on strategy and execution for major OEMs and projects
- Lead ODM quotes, QBR pricing and contract discussions toward workable outcomes
- Track account metrics, market changes and competitors to build growth plans and surface opportunities
What you bring
- A bachelor’s degree or higher is required
- At least five years in sales or customer-facing work within interconnect or OEM/ODM settings
- You understand how OEM/ODM businesses operate and the industry’s working culture
- You communicate well in English and can influence cross-functional and regional teams
Who this fits
You’ll suit a self-directed account leader who can manage several priorities, solve problems and maintain momentum with limited oversight. The role is based in Taipei and involves coordination across global customer, regional and internal teams. It calls for someone comfortable working under pressure in a fast-moving environment.
From the employer
Job Overview
TE Connectivity's Global Account Managers are responsible for managing and maintaining strong relationships with global client to maximize TE revenue, BD, market share, account penetration and customer satisfaction.
Job Requirements
- • Global primary interface and contact point: Serve as the primary interface between the customer and TE, develop and maintain a good trusting relationship with the customer to position TE as a strategic partner.
• Cross functional and regional collaboration: Globally manage the escalation from client and TE internal, work closely with internal teams such as regional sales, FAE, pricing, customer support and operation to ensure seamless delivery of products or services to the global footprint of client.
• Interlock with OEM teams: Coordinate with multiple of OEM teams to have the strategic alignment and execution for the significant OEMs and projects to maximize TE revenue and market share globally.
• Lead the pricing and contract negotiations: Lead and finalize the negotiation of ODM quotation, QBR pricing and contract terms to achieve mutual beneficial outcomes for both of TE and client.
• Develop and implement account plans: Regular monitoring and analyzing the account performance metrics, keep abreast of market trends, competitor activities and industry developments, providing insights and leadership to the internal co-workers. Developing strategic account plan to identify the key opportunities for business growth, addressing customer objectives and aligning company solutions and services accordingly.
Key Goals & Objectives/Measurements
• Revenue and market share growth
• Project pipeline and design wins
• Account penetration and customer satisfaction
What your background should look like
• Bachelor’s degree or above
• At least 5 years of working experiences on sales or customer facing roles in the interconnect industry or in OEM/ODM
• Must understand OEM/ODM business model and the culture of the industry
• Excellent communication skills with the proactive approach to influence and build credible relationships with cross functional/regional teams inside and outside of TE
• Capable of working independently with minimal supervision to take ownership of and maintain progress on multiple tasks
• Good command of English
• Team player, Proactive, Self-disciplined, Multi-tasking, Problem solving
• Ability to work under stress and in a fast-paced environment
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, TeamworkNot this one either?
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