Business Development Manager

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses through reimagining how telco should be delivered. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Through Smart Communities, we own and operate extensive fibre to the premises (FTTP) and managed Wi-Fi networks that service residential and commercial communities including multi-unit dwellings. Through Neoloop we offer open access to our FTTP networks to other Retail Service Providers. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

Our Business unit is the conduit that supports the delivery of business opportunities and customer engagement. The unit supports our Sales and Customer Connections teams, helping to facilitate opportunities and quotes that convert into sales and managing sales processes across the entire product portfolio before handover to our Delivery team for provisioning and deployment.

The Sales team drives revenue opportunities and customer engagement. They position and promote the competitive advantages of our products and services to build strong customer relationships and robust sales pipelines, successfully closing opportunities to deliver against sales targets and business priorities.

Role Purpose

Our Business Development Managers are responsible for creating new customer relationships. Their primary focus is to drive new business by engaging with clients and key decision-makers, identifying new sales opportunities and ultimately contributing to Superloop’s growth.

Key Responsibilities

• Identify and engage new business opportunities to expand the Superloop customer base, develop new customer relationships and meet sales targets.

• Analyse market intelligence and formulate sales plans.

• Provide accurate reporting on sales plans and opportunity forecasts.

• Manage multiple strategic initiatives simultaneously, engaging with internal and external stakeholders.

• Coordinate internal teams to ensure customer operational and commercial outcomes are achieved through the effective utilisation of Superloop products and services.
  

Qualifications and Experience

• Minimum of 5 - 8 years’ B2B sales experience, preferably within the wholesale FTTP market, with a strong focus on new business development.

• Experience operating within the high-value technology industry, particularly information and communications technology (ICT).

• Strong understanding of telecommunications solutions and demonstrated experience selling them to customers.

• Demonstrated experience managing complex and large customers while ensuring portfolio longevity and profitability.

• Strong multi-level B2B selling skills and commercial acumen.

• Confident in presenting and negotiating value propositions with C-level executives.

• Proficiency in Google Workspace and/or Microsoft Office applications.

• Ability to build strong internal relationships and influence stakeholders across different functions and levels.

• Strong time management skills and the ability to meet tight deadlines under pressure.

• Ability to remain calm in challenging situations and think strategically to resolve problems.

• Superior written and verbal communication skills, with the ability to communicate effectively with people across a range of roles and seniority levels.

• Excellent negotiation skills.

• A collaborative mindset with a drive to win and deliver results.

• Ability to self-motivate and work independently.

On Offer

• Free Home Broadband

• Free Mobile SIM plan

• Flexibility – 3 days/week in the office

• Lunch on Wednesdays, snacks, donuts and more!

• Diverse and inclusive culture

• Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.