Agency Communication and Creatives Specialist

Sun Life Open · verified Sep 21, 2026

Taguig City Full-time Mid-level Communications

At a glance

Mid-level Communications role at Sun Life. Taguig City · full-time.

Pay not stated Communications salary

RoleCommunications

SeniorityMid-level

LocationTaguig City

EmploymentFull-time

PostedJul 7, 2026 · 2mo ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Write copy and develop visual content for artcards, marketing materials, and social posts
Create and launch promotions through Outlook, Marketo, SMS, and supporting campaign activities
Moderate the Agency Sales Facebook group, monitor interaction, and encourage participation
Pull email and Facebook performance data into weekly communications reports
Help shape communication plans, recommend engagement ideas, and coordinate campaign delivery across teams

What you bring

A college degree, preferably in communications, journalism, advertising, design, or a related creative discipline
At least three to four years in communications, marketing, or advertising
Strong copywriting, editorial planning, social media, community management, and graphic design capability
Comfort with digital platforms and trends, plus the ability to apply brand tone and language consistently
Clear communication, organization, problem solving, ownership, and collaboration skills

Who this fits

You’ll suit a mid-level communications role combining copy, design, campaign execution, Facebook community work, and reporting. You should be able to work with limited supervision, manage competing priorities, and guide external service providers. The role is based in Taguig City and works with agency communications, distribution, public relations, creative, and related teams.

From the employer

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The position is responsible for the development of visually appealing materials that will help create and sustain the agency force’s engagement at high level at all times. He/She will carry out the direction of the Manager for Agency Communications and Creatives, balancing creative flair with brand compliance for rendition in multiple platforms.

The position's major accountabilities is as follows:

1. Content Creation

• Writing copy for promotional artcards, marketing materials, social media posts.

• Ideation and creation of engaging content for the company’s Facebook community Agency Sales (SLOCPI) FB group.

• Ensuring consistency of messaging and brand voice across communication platforms.

2. Campaign Operations

• Creation and deployment of promo campaigns via email marketing tools such as Outlook and Marketo

• Management of SMS communication

• Supporting campaign launches and promotional initiatives

3. Community Management

• Maintaining and moderating the company's Facebook community.

• Monitoring engagement and supporting customer interaction.

• Helping sustain community growth and participation through sustaining materials.

4. Reporting and Analytics

• Extracting email performance reports and campaign metrics from Market

• Extracting FB group posts performance and analysi

• Preparing weekly communications performance reports roviding data and insights to support decision-making

5. Communications Strategy Support

• Assisting in the development of communication plans and campaign strategies.

• Recommending engagement initiatives and communication approaches.

• Supporting cross-functional campaign execution.

Technical Skills: Expert and have vast experience in Copywriting, Content / Editorial Calendar Management, Social Media Savvy, Community Management, Graphic Design

Professional Skills: Must be excellent in communication, problem solving and organizational skills

• Versatile copywriting and content management graphic design skills
• Good communication and presentation skills
• Adept in digital platforms and trends, and can identify how these can be leveraged for the company’s
various communication requirements.
• Proactive and collaborative
• Able to take ownership of assigned projects, multi-task, and re-prioritize as needed
• Branding requirements: must ensure that all materials crafted and reviewed meet Sun Life’s branding
requirements in terms of tone and language, and that this is applied in departments being serviced

• Able to collaborate and oversee external service providers and provide direction

Education and experience:

• College graduate
• Preferably a Graduate of Communications, Journalism, Advertising, Fine Arts, Design, Multimedia Arts, Visual Communication, Digital Media
• Experience in Communications, Marketing, or Advertising is a MUST
• Experience in Customer Service is a plus
• Work experience in the field, minimum of 3-4 years
• Can work with minimal supervision

Communication scope

This position regularly interacts with the following:

• Manager, Agency Communications and Creatives
• Head, Agency Distribution Support
• Distribution Leaders (AMT)
• PR, Communications, and Creatives Team
• Distribution teams: ALD, DLD, NMD, ASDT, Agency Governance, etc

Job Category:

Channel Management

Posting End Date:

29/09/2026