Manager - Compliance, Learning, Development and Communications

Egug Open · verified Sep 18, 2026

Hybrid Taguig City Full-time Manager Communications

Mid-level Communications role at Egug. Taguig City · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Build and run a lasting governance approach for compliance training
Ensure courses reach the right audiences on schedule
Coordinate delivery with risk governance groups, including Global Regulatory Learning
Create program metrics, reports, and support for audits or examinations
Oversee compliance officer development, certification upkeep, and risk-awareness culture

What you bring

Bring at least five years of financial-services risk management experience, ideally covering compliance training governance and compliance risk
Hold a bachelor’s degree in law, compliance, business, or a related discipline; a JD or master’s degree is preferred
A professional compliance credential such as CRMC, CAMS, CCEP, or CIP is preferred
Bring vendor-management experience and a record of creating training for varied audiences, including executives and front-office teams
Use strong project management, communication, presentation, and interpersonal skills across concurrent work

Who this fits

You’ll suit this role if you can manage several workstreams across locations, question existing approaches, and raise concerns while working independently and collaboratively. The job is based in Taguig City and requires a split between office and home work, with a private, quiet home workspace and an internet plan of at least 25 Mbps. Employment eligibility in the Philippines is required, and visa sponsorship is not available.

From the employer

9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026
10th in Fortune Magazine’s 2026 World’s Most Admired Companies
6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026
4th in Great Place to Work's Best Company To Work For 2025

How will you make an impact in this role?

The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.

As a Manager working on Learning, Development and Communications, you will play a pivotal role in developing and executing the firm's compliance risk governance initiatives. This team is responsible for designing and implementing compliance’s program for the management of compliance related training and compliance professional development.

Assist with the development of a sustainable Training governance program for the compliance organization
Manage process for ensuring compliance trainings are delivered timely and to the correct audience
Collaborate with other risk governance functions to execute the compliance training program, including the Global Regulatory Learning team
Support audits and exams as needed
Provide/Develop program metrics and reporting
Manage compliance officer training program, including any professional development requirements and certification maintenance
Serve as a culture carrier for a culture of risk awareness and accountability

Minimum Qualifications:

5+ years of experience in risk management within the financial services industry, specific expertise in compliance training governance and compliance risk management preferred
Professional regulatory compliance certification preferred (CRMC, CAMS, CCEP, CIP)
Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred.
Experience managing vendor relationships
Understanding of risk management principles, frameworks, and regulatory requirements
Understanding of regulatory frameworks and general regulatory knowledge, including consumer protection and compliance management systems preferred
Willingness to think outside the box, ask questions and raise concerns
Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives
Experience designing and managing professional development programs preferred.
Strong project management. communication, presentation, and interpersonal skills
Strong team player, and self-motivation with the ability to handle multiple work streams across geographical locations and ad-hoc tasks simultaneously

Additional Details:

Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig 
Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home) 
Work From Home Requirements: 
- Must have at least 25 mbps internet connection plan / speed 
- Must have a private & quiet area to work at home 
American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives.

Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.