Sales Account Manager
At a glance
Mid-level Account Management role at Sumerge. Riyadh · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage client accounts by uncovering needs, recommending software services, and growing existing revenue
- Serve as the client’s main contact while coordinating support for technical issues and retention
- Present products, demonstrate solutions, and help assemble proposals, tenders, bids, and contracts
- Create account and opportunity plans, then track leads, pipeline activity, and opportunity progress
- Find new business through cold outreach, mail, referrals, and partner or vendor relationships
What you bring
- Two to five years of relevant B2B software sales experience
- A bachelor’s degree in computer science or an equivalent qualification is preferred
- You can write and speak fluently in both Arabic and English
Who this fits
This role suits an account manager who can protect existing relationships while creating new software sales opportunities. You’ll work onsite in Riyadh and engage with banking, telecom, and government accounts; experience selling into those sectors is a plus.
From the employer
The Account Management team at Sumerge grows our business by building and maintaining successful long-term client partnerships, adopting diverse strategies and innovative account management approaches to shape powerful opportunities, introducing innovative solutions, and adding value to our clients.
Our Account Managers aspire to deliver a positive customer experience, persistently explore and uncover our clients’ business needs and understand how our range of product offerings can benefit their business.
Responsibilities
- Working closely with accounts to determine their present and future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue for the organization.
- Acting as the main interface between the client and the organization to ensure an optimal level of service is provided at all times and continually seeking the opportunity to participate in the client’s strategic business planning processes.
- Conducting sales presentations and product demonstrations where applicable.
- Coordinating the preparation of Sales proposals, tenders/bids, and contracts.
- Preparing account and opportunity plans.
- Identifying and gaining new business through cold calling, mailing, and referrals.
- Coordinating with Technical Support staff regarding technical issues to ensure client retention and continued business.
- Reporting pipeline activities, leads and opportunities’ status and maintaining assigned clients’ information.
- Archiving offers, proposals and relevant documents on CRM.
- Building relationships with partners/vendors and identifying areas of mutual interest as a means of maintaining a business relationship.
Requirements
- 2-5 years of relevant experience in B2B Software Sales
- Preferably bachelor's degree in computer science or equivalent degree.
- Fluency in Arabic & English (Writing, Speaking)
- Selling software services to (Banking, Telecom and Government) sectors is a plus
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