Account Executive, SMB (Southeast Asia)
Stripe Open At a glance
Mid-level Account Executive role at Stripe. Singapore.
Pay not stated Account Executive salary
growthroles summary, based on the employer's posting.
What you'll do
- Run renewals and negotiate terms that protect existing revenue while expanding customer spend
- Build sales plans to increase product use, win additional product sales and retain Southeast Asian customers
- Manage deals with small and medium businesses from prospecting through close, including self-sourced leads
- Diagnose customer needs, recommend Stripe products and coordinate internal teams to support successful adoption
What you bring
- At least five years in customer-facing or sales work supporting customers across Southeast Asia
- You can close consultative upsells and build relationships with technical users in complex systems
- You can assess pricing and cost tradeoffs and manage projects involving multiple teams
Who this fits
This role suits a strategic seller who can build customer relationships and handle fast-moving deal cycles. You’ll work with small and medium businesses in Southeast Asia, and collaborate across product, sales, risk and operations.
From the employer
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. As an Account Executive, SMB Grower team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings.
What you’ll do
Responsibilities
- Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
- Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers in Southeast Asia region
- Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
- Own the full sales cycle from lead to close for small/medium businesses
- Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
- Make every potential Stripe user happy with every interaction, regardless of deal size
- Identify and understand users’ pain points to propose Stripe solutions
- Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams
Who you are
We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
Minimum requirements
- 5+ years experience in client facing/sales roles supporting customers in Southeast Asia
- Ability to understand complex technical ecosystems and build great relationships with technical users
- Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
- Analytical ability to manage complex pricing and cost considerations
- Experience managing projects with input from cross-functional teams
- A knack for working well with a wide range of stakeholders, both internally and externally
- Ability and motivation to operate in a highly ambiguous and fast-paced environment
- Superior verbal and written communication skills
Preferred qualifications
- Prior experience in a sales and/or customer-facing role at a high growth technology company
- Experience with Excel and SQL, or a willingness to learn
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