Employee Experience Solutions Specialist, People & Culture, DIO

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide expert advice on functional People and Culture (P&C) solutions, analysing requirements in order to design, build, implement, maintain and optimise specific Employee Experience solutions(s); that are integrated across the global People and Culture landscape and aligned to overall business strategy and requirements.

To monitor the automation and compliance of all systems by managing the systems licensing and managing vendor systems across all geographies to adhere to regulatory and legislative requirements.

Minimum Qualifications
Degree in Human Resources or Information Technology

Experience Required

• Minimum of 5-7 years experience in translating business requirements into process and technology solutions.
• Foster team excellence by guiding, coaching, mentoring informal reporting relationships in order to achieve departmental objectives.
• Assess the implications of solution and/or process changes and enhancements from both the end user and organisation's perspectives in order to identify the necessary activities and actions required for a smooth transition. Drive buy in for viable solutions from user stakeholders , by demonstrating the benefits of the changes, understanding the practical requirements and addressing the concerns and requirements in a creative manner that provides a seamless transition.
• Lead stakeholders within DIO, our vendors and COE's, in the design of the technology enablement of the COE business needs, policy and process to ensure the delivery of the requirements and the desired employee experience. This design must be scalable and integrated within the constraints and capabilities of the solution and Bank architecture and integration guidelines.
• Consult with People & Culture Practices team within the organisation, providing advice with respect to current solution functionality and keeping them informed of current developments. Liaise with identified stakeholders to obtain input and recommendations for solution enhancements that enable their requirements, reflect an understanding of nuances and cater for future requirements of different business units in solution options presented.
• Proven ability to consult with the People and Culture Practices team within the organisation, providing advice with respect to current solution functionality and keeping them informed of current developments. Liaise with identified COE’s and Practice Area stakeholders to obtain input and recommendations for solution enhancements that enable their requirements, reflect an understanding of nuances and cater for future requirements of different business units in solution options presented.
• Prior experience in assessing the implications of solution and/or process changes and enhancements from both the end user and organisation's perspectives in order to identify the necessary activities and actions required for a smooth transition.
• Ability to work constructively and consultatively within P&C technology to understand the implications of the solutions that are proposed and then implemented.
• Ability to drive buy in for viable solutions from user stakeholders , by demonstrating the benefits of the changes, understanding the practical requirements and addressing the concerns and requirements in a creative manner that provides a seamless transition.
• Must be able to work closely with Vendors as appropriate, pro-actively analyse, model, specify, integrate and implement systems for functional area that satisfactorily marry technical constraints and cost considerations with business objectives and result in workable and maintainable solutions. Receive and deal with functional queries, collaborating with Vendor when trends are identified, in order to maintain a positive end user experience.

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Convincing People
• Developing Expertise
• Embracing Change
• Exploring Possibilities
• Inviting Feedback
• Managing Tasks
• Producing Output
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Application Knowledge for Support
• Business Acumen (P&C)
• Business Process Improvement
• HCM Business Systems
• Knowledge of P&C Policies & Procedures
• Test Driven Development